With all the recent advances in—and focus on—cybersecurity, we could be forgiven for assuming that data breaches are occurring less than ever before. Unfortunately, the opposite is true. The constantly increasing complexity of technology and the speed with which it evolves means that data breach incidents, both accidental and intentional, continue to rise.

Through our interactions with thousands of IT professionals across a wide range of industries and business sectors, we’ve learned four specific strategies to improve the security of print environments. While many approaches to more secure printing were identified, these four continued to bubble to the top of conversations. They are:

• Prevent print data loss
• Integrate AAA with printing
• Reduce attack surface
• Employ hardened management solutions

Why be concerned about print security?
The short answer is: because up to this point most organizations have NOT been concerned with it. “Printers are a culturally trusted technology because they’re perceived as not being new,” says Kayne McGladrey, director of information security services at Integral Partners.¹

Hewlett-Packard reports that almost 90 percent of enterprise businesses have suffered at least one data loss specifically because of unsecured printing!² A Gartner report identifies printers as among the first Internet-capable devices to be incorporated into enterprise networks, but points out that awareness of the accompanying security risks of these IoT printers is still lagging.³

Here’s an example of what they mean. In January 2017, a white-hat hacker in the U.K. compromised more than 150,000 printers and multifunction devices (MFDs) around the world and forced them to print rogue documents. The hacker also used an undisclosed remote command execution in the web interfaces of certain devices to access print data stored on them.

Additionally, the U.S. Federal Trade Commission (FTC) updated its document titled, Digital Copier Data Security: A Guide for Businesses, to warn organizations to secure their MFDs. In the previous editions of this guide, the FTC had stated clearly, “Digital copiers are computers.” But its 2017 edition, the commission went a step further, recommending that organizations understand the impact of adding and using MFDs on their networks and to treat them as they would a PC or server because they’re vulnerable to the same security risks.⁴

Michael Howard, the Worldwide Security Practice Lead at Hewlett-Packard, recently said “the biggest mistake companies make when it comes to securing sensitive data is…

“not securing their printing fleet.”

And those breaches are expensive, Howard says, with an average cost of $5.4 million per incident and $136 per compromised record.² That’s in addition to costs associated with loss of corporate reputation.

Here’s more on the top four ways that our conversations with IT professionals have determined to improve printer security.

1. Prevent Print Data Loss (Print DLP)
No organization wants sensitive files and information to walk out the door in a worker’s or contractor’s bag. User-level print monitoring that tracks every print document to its originating workstation and printer can deter this kind of document exfiltration by allowing admins to see who printed what, when and where. In the event of an actual data breach, a database of print job histories can help identify the devices and persons who printed the affected files.

Compliance regulations and security best practices already require many businesses to have in place procedures for regularly reviewing records of system activity. By storing an audit trail of all print activity, compliance can be validated and any out-of-compliance situations can be quickly identified and corrected.

2. Extend AAA into Printing
Organizations are quick to think of AAA for logical and physical access. But perhaps because print resides in a gray area that lives in the “analog-digital divide,” it’s often ignored. Organizations must remember to extend current Authentication, Authorization and Accounting controls into their printing space. Failure to extend these safeguards can leave printing as an open avenue for data breaches. Users should be authenticated before accessing printers and sending print data. All printers should have an authorization policy defined and only be accessible to authenticated users. All printing should be accounted for, no matter the source or destination of a print document.

Additional security can be integrated by enforcing authentication at the printer before a document prints. Users can leverage their identification badges, or other method of identity authentication, in order to initiate and retrieve a print job while physically at the printer. This prevents unintentional breaches when documents containing sensitive data may be left unattended on the printer for long periods. It also deters malicious actors from engaging in “visual hacking,” which includes snatching sensitive documents from the output tray.⁵

3. Reduce Attack Surface
A typical business printing environment includes print servers to support and synchronize printers on the network. These print servers also centralize queues and temporarily spool print jobs as they await printing. The unintended effect of storing and routing print documents through a server is to increase the attack surface for a malicious actor to exploit and gain access to restricted data. By snooping or exploiting one server, a malicious actor can gain insight into all print data that passes through it.

By consolidating print servers, or perhaps removing them completely and transitioning to a centrally managed direct IP printing model, the attack surface is reduced. In addition, the removal of a single point of exploitation provides a more secure print environment against any malicious actor. Configuring print infrastructure to avoid the local storage of any document on a printing device before the document is printed also eliminates an attack vector.

4. Employ Hardened Management Solutions
Because of the nature of their mission, IT departments typically have high demands placed on them by organizations. It’s no wonder that IT often seeks tools or solutions that can help ease their burden by delivering better and more efficient internal services. However any IT management solutions that trade security for efficiency, or introduce risk in the name of streamlining a process, should be avoided.

All new platforms and toolsets should be held to security standards defined by trusted and reputable governing bodies like the International Organization for Standardization’s ISO/IEC 27002 or the National Institute of Standards and Technologies’ Common Criteria Certification and FIPS 140-2. Before any new toolset or platform enters the organization’s environment, it should be evaluated to comply with these frameworks, standards, and security best practices.

Conclusion
The cost of preventable data breaches, whether accidental or the result of a cyber attack, continues to grow. It’s critical for organizations to take immediate action to minimize risk by securing their print infrastructure. The four strategies identified here come directly from our conversations with thousands of IT professionals. Any of the four represents a good place to start.

Consultants at PrinterLogic are available to help you with these and other secure printing approaches. If you liked this blog, you can download a hard copy here, and if you think PrinterLogic is right for your IT environment, try our serverless print-management software in your organization for 30 days at no charge.

 

1. https://www.csoonline.com/article/3229907/security/are-you-doing-all-you-can-to-protect-your-confidential-documents.html
2. https://digitalguardian.com/blog/expert-guide-securing-sensitive-data-34-experts-reveal-biggest-mistakes-companies-make-data#Howard
3. Market Insight: IoT Security Gaps Highlight Emerging Print Market Opportunities Published: 31 October 2017 ID: G00336890 Analysts: Kristin Von Manowski, Deborah ToKish
4. https://www.ftc.gov/tips-advice/business-center/guidance/digital-copier-data-security-guide-businesses
5. https://news.3m.com/press-release/company-english/new-global-study-reveals-majority-visual-hacking-attempts-are-successf

Broadly speaking, there are two major paradigms for enterprise printing solutions.

One is classic direct-IP printing, which establishes one-to-one connections between the client and printer. It has the advantage of being straightforward and reliable but it becomes increasingly unmanageable when scaled up to the enterprise level. Admins typically have to touch every single client when making company-wide printer or driver changes, and even making minor changes to individual clients can be time-consuming too. As a result, pure direct-IP printing is rare in today’s enterprise environments.

The second type is a print-server-based infrastructure. It’s the most common enterprise printing solution, though that doesn’t mean it’s the best. Print servers bring some gains in remote manageability but they also come with a list of tradeoffs. For example, in the event that a rogue driver or print job doesn’t play nicely with the print server, it creates a single point of failure that can bring printing to a complete stop for entire user pools. Compensating for that risk through redundancy is expensive and not always failsafe.

It can also prove unnecessarily challenging to deploy printers easily with print servers. Many organizations use group policy objects (GPOs) and/or scripts to provision specific printers to specific users. These methods can prolong logon times, and any changes to their configurations usually requires the user to log out and log back in. That can lead to increased time spent on print-related support calls or the need to conduct admin tasks outside of business hours.

Why Serverless Print Management?
Pain points like these have prompted more and more enterprise-scale organizations to look into serverless print management in the hope that they might eliminate print servers while also being able to manage drivers effortlessly, gain more visibility over the print environment and deploy printers easily.

The way different enterprise printing solutions choose to implement serverless print management will depend on the solutions themselves. At PrinterLogic, we’ve succeeded in creating a unique software solution that blends the advantages of direct-IP printing with the convenience of centralized manageability. This next-generation approach delivers a robust, highly available printing platform that is infinitely scalable and can be administered across the enterprise from a single pane of glass. At the same time, its infrastructure footprint is tiny (for our on-premises solution) or even nonexistent (for our cloud-based solution).

It doesn’t take a powerful imagination to see the benefits of this kind of serverless printing. Less infrastructure means fewer moving parts and less to maintain. Centralization means simplicity and ease of management no matter how large the organization. The absence of print servers means no single points of failure.

Deploying Managed Printers through PrinterLogic’s Serverless Print Management
PrinterLogic is a serverless print-management solution that does more than just eliminate print servers. It also allows admins to deploy managed printers to their end users more easily than ever.

Through its seamless integration with Active Directory, PrinterLogic allows admins to configure precise, automatic deployments based on any number of criteria—such as user, container or even OU—while also eliminating the need for GPOs and scripts. The client’s IP address can also be used to set up proximity (aka location-based) printing deployments. It’s a cinch to set up these advanced deployments using PrinterLogic’s intuitive administrative console.

Another way to deploy printers easily is by empowering your end users to install printers themselves. PrinterLogic’s self-service installation portal is a web-based tool that enables end users with minimal technical knowledge to identify and select nearby printers using floorplan maps. They can then simply click on the icon of their desired printer to install it along with any necessary drivers. This feature is especially useful for roaming or mobile users.

PrinterLogic Eliminates Print Servers While Adding Features
Speaking of mobile users, PrinterLogic gives organizations the ability to roll out mobile-printing capabilities across the enterprise. This feature allows any user, regardless of their mobile device, to print quickly and easily to any network printer. PrinterLogic’s serverless enterprise printing solutions also offer an optional pull-printing feature, which allows for greater user-level control over where and when print jobs are executed for increased security.

Another optional PrinterLogic feature is print auditing. As large organizations like UW Health and Northwest AEA have discovered, the comprehensive print auditing and reporting in our on-premises as well as our cloud-based solutions provided deeper insight into print activity and paved the way for reduced consumables usage or fleet optimizations.

Thanks to a powerful migration tool, it’s as easy to transition your organization’s existing print servers to PrinterLogic as it is to deploy managed printers once it’s implemented. Sign up today for a free 30-day trial of our serverless print-management software and see firsthand how PrinterLogic eliminates print servers while adding valuable features to your print environment.

A couple of decades ago, there were a handful of tech visionaries who clearly foresaw the future we’re now living in. For many of us, however, it wasn’t until much more recently that powerful pocket-sized computers, self-driving cars and voice assistants moved beyond the stuff of sci-fi. In the world of enterprise print management, that rift is particularly apparent. More than a few large organizations are still struggling to get to grips with developments like mobile printing, and their print environments are stuck in yesterday’s status quo.

That’s not by choice. If given the chance to implement advanced features such as mobile printing as part of a cost-effective, powerful and intuitive enterprise print-management solution, it’s safe to say that most admins would seriously consider it. But terms like “advanced” and “powerful” always seem to be euphemisms for “complex.” As enterprise IT trends toward simplified print environments through cloud-based solutions and smaller infrastructure footprints, complexity is the last thing anyone wants to introduce more of.

Simplifying Your Print Environment with PrinterLogic
PrinterLogic takes a different approach to enterprise print management than traditional solutions like print servers and conventional direct-IP printing. Instead, PrinterLogic’s serverless model combines the centralized administration that sophisticated print-server architectures offer with the straightforward reliability of direct-IP client–printer connections. This next-generation model eliminates print servers’ cumbersome infrastructure and single points of failure while introducing unprecedented manageability to direct-IP printing.

Whether you’re using our low-footprint on-premises solution or our cloud-based solution, PrinterLogic provides a clear window onto your entire print environment—even in organizations with wide geographic distribution. From a single pane of glass, admins can monitor print queues and print activity across the organization. They can also easily create, add, move or modify settings for any driver or networked printer. Printers can be deployed to users individually or en masse based on a number of granular criteria, all without the need for scripts or GPOs.

On the front end, it’s just as easy for the end user. With the help of optional floor plan maps PrinterLogic’s self-service installation portal enables users to identify authorized printers close to them and then install them with a single click. This alone has the potential to reduce print-related support tickets, and its ease of use makes it foundational to modern simplified print environments. End users enjoy reliable printing from any location.

PrinterLogic Reduces Infrastructure and Management Overhead
PrinterLogic begins streamlining your print environment from the moment of implementation. Its migration tools avoid the tedious import processes that might be familiar from print-server migrations. It’s a true lift-and-shift approach, with all your selected queues, printer objects and drivers carried over from your existing environment and brought into PrinterLogic’s serverless solution. And if there are some print servers you want to retain, that’s fine. PrinterLogic works seamlessly alongside them.

Many of our customers tell us that enterprise print management becomes an afterthought in their PrinterLogic environment. Routine printer installs can be carried out by end users themselves via the self-service installation portal, and admins who prefer to exercise stricter control can easily configure automated deployments through the centralized management console. Printers can be delivered to individual end users or entire departments according to a whole host of Active Directory (AD) criteria or network identifiers like IP addresses.

The centralized console also consolidates drivers into a single repository, so printer drivers no longer have to be replicated across servers. They can be updated across the organization with one command or maintained side by side in different versions. The “set it and forget it” quality of PrinterLogic puts an end to painstakingly updating drivers over multiple servers or troubleshooting spooler crashes as a result of rogue drivers.

More Features, Less Complexity
One potential drawback of simplified print environments is that they eliminate complexity by eliminating valuable features. PrinterLogic doesn’t force organizations to make that tradeoff. With PrinterLogic’s print auditing module, admins can keep a close eye on print activity and costs. They can even have automated reports emailed to decision-makers and department heads on a regular basis to help keep a tight rein on consumables usage.

Mobile printing is an option with PrinterLogic too. This is a native extension of our core solution that allows any authorized user with any mobile device, including BYOD users and guests, to print to any authorized network printer. There’s no client-side software for users or admins to install, and PrinterLogic’s mobile printing even works with legacy printing devices.

Through its innovative serverless architecture, PrinterLogic brings the state-of-the-art simplicity to enterprise print management. It’s led to radically simplified print environments for organizations large and small, both localized and global in scope, and from a wide range of industries. Sign up now for a free 30-day trial of PrinterLogic or PrinterCloud and see how you can put your organization’s print environment on the path to simplicity too.

Whether your organization is already using PrinterLogic or you have yet to implement our enterprise printing software, there are advanced features that you might not be taking advantage of. This blog post takes a brief look at capabilities like PrinterLogic’s mobile printing, secure pull printing and location-based (proximity) printing and how to get the most out of them in your environment.

The Ideal Print Environment
What does the ideal print environment look like? Most print admins and end users will agree that it’s most or all of the following:

• Scalable: As users, clients and printing devices enter and leave the environment, the print infrastructure—no matter how large—can accommodate those changes quickly and seamlessly.
• Versatile: The print environment is able to fully serve all users, regardless of their varied or unique printing demands.
• Reliable: When users need to print, they can do so with ease and confidence. There’s never any question about print availability.
• Intuitive: Front-end printing and back-end print-management processes alike are easy to understand and execute.
• Dynamic: Printing functionality keeps pace with emerging trends, both internally and industry-wide, and is available as soon as the organization is ready to implement it.

With its ability to eliminate print servers from even the largest organizations, PrinterLogic’s serverless, centrally managed direct-IP printing solution has proven itself in case after case to be scalable, versatile, reliable and intuitive. But what about dynamic? Can organizations leverage PrinterLogic’s enterprise printing software to be responsive to new developments or even stay ahead of the curve?

You might not be surprised to find that the answer is yes. Here are some of the advanced features in our enterprise printing software and how they can benefit your organization.

Mobile Printing
As the world goes mobile, traditional print environments have struggled to keep up. In many organizations, mobile printing, if it even exists at all, is a piecemeal add-on that only works with select mobile clients, select printers or for certain users. And BYOD and guest printing? That’s usually too much to ask, because opening up the print environment to BYOD users and guests is either a huge security risk or too labor-intensive from an administrative point of view.

PrinterLogic’s mobile-printing solution allows users to print from any mobile device, regardless of OS, to any authorized printer, even legacy devices. There’s no client-side software to install, and the printing process is simple and transparent to the end user. Better still, BYOD and guest printing is not only available as a part of PrinterLogic’s mobile printing but is easy to implement through proven email-to-print functionality.

Location-Based (Proximity) Printing
One of the primary and persistent challenges in any print environment lies in consistently getting the right printers to the right users without complicated setup. The advanced deployments in PrinterLogic’s enterprise printing software enable admins to deploy printers to specific users automatically based on a whole host of criteria, including Active Directory (AD) categories such as user and organizational unit (OU). No GPOs or scripts are necessary.

When PrinterLogic’s advanced deployments are configured on the basis of IP address ranges, they can be used to create proximity printing (aka location-based printing) assignments. Printers in a particular physical location will then automatically be made available to end users—even if those users have only just arrived. There’s no need for them to call the help desk for installation support.

Secure Pull Printing
With security on everyone’s mind, it’s only natural for organizations to look to secure pull-printing capabilities to lock down their print environment. However, many secure pull-printing solutions come with a long list of limitations. They might not work with a particular release mechanism, or they might only work with select printers.

PrinterLogic’s secure pull-printing module gives organizations a lot more flexibility and convenience in how they choose to implement this feature, which helps to ensure that users will make secure printing a natural part of their printing workflow. Once users have sent their print job to a virtual queue via a universal printer driver (or in layman’s terms, clicked “Print”), they can execute the job at any equipped printer using one of several different release mechanisms depending on company policy. These include badge/card reader, the printer’s control panel, a mobile device (app or browser) or even through our HSPD-12-compliant CAC/PIV solution.

Advanced Features for the Competitive Advantage
Advanced features like these give organizations who’ve migrated to PrinterLogic’s enterprise printing software a serious competitive advantage. Instead of playing catch-up or wrestling with the complexity of patchwork solutions, they can capitalize on easy-to-implement, easy-to-use features like mobile printing and secure pull printing to give their employees seamless access to cutting-edge capabilities without the usual administrative overhead.

Sign up today for a free trial of PrinterLogic and take all of its features—including its advanced capabilities—for a test drive in your own environment for 30 days.

Take a moment to consider all the elements that comprise your print environment. There are the printers, of course, and probably print servers as well. There are consumables like paper and ink or toner. There’s your enterprise print-management software and any pull-printing or mobile-printing solutions you might be using. And there are the administrative and support staff, too, who help set up printer deployments, manage drivers and remedy any problems as they arise.

Forgetting anything?

As important as the end user is in any organization (after all, they’re the reason for the entire IT infrastructure), they tend to get left out of the print-management equation. Sometimes that omission can be accidental, and sometimes it can be deliberate. Because, if we’re honest, it isn’t uncommon for end users’ ongoing needs to create an adversarial relationship between them and the IT staff who are there to support them.

That’s not necessarily the fault of either party. At PrinterLogic, we think that has more to do with the limitations of traditional enterprise print-management solutions.

Why the User Experience Matters
Like any other essential technology-related task, printing should be intuitive. It should be reliable. It should be effortless.

When a company implements pull printing for the sake of security, for example, it should be convenient enough for the end user to actually use it, and the authorization and release process shouldn’t come at the expense of productivity. When a user wants to print from their mobile phone, they should be able to do so without jumping through all the usual mobile-printing hoops, such as having to select dedicated printers that only work with a particular OS.

And when a user wants to do something as routine as install a printer, it should be straightforward. Having to file a support ticket or hunt through lists of obscurely named devices in the hope of selecting the right one results in layers of complexity that only create more steps and more work at every level.

When the printer-installation process is easy to understand, pull printing is a snap and mobile printing is reliable, life gets easier for the entire organization—not just the end user but the administrators, the support team and even the organization’s customers.

So why does the user experience matter? It’s because the end user’s printing experience is ultimately everyone’s experience.

Enterprise Print Management without Print Servers
With print servers as your enterprise printing backbone, it’s difficult to guarantee a pleasant user experience. Despite long-awaited advances like driver isolation, print servers remain delicate single points of failure that can halt printing capabilities for entire departments as the result of one rogue print job or server-side error. Conventional direct-IP printing is much more reliable, but it creates severe fragmentation from an enterprise print-management standpoint.

PrinterLogic adopts a unique, centrally managed direct-IP print architecture that removes the inescapable shortcomings of both print servers and conventional direct-IP printing. PrinterLogic’s serverless print infrastructure provides complete visibility over an organization’s print environment from a single pane of glass, yet by completely eliminating print servers, it also eliminates single points of failure.

In a nutshell, it combines the robustness of direct-IP printing with powerful centralized manageability that’s superior to anything print servers can currently offer.

That simplicity and ease of administration translates to the front end. With PrinterLogic, end users can identify and install printers themselves by accessing a web-based self-service installation portal. Using optional floor plan maps, they can view nearby printers in relation to their current location and install them—along with any necessary drivers—with a single click. Instead of filing a support ticket or installing the wrong driver by accident, they can reliably print to authorized printers in seconds.

The PrinterLogic Pull Printing and Mobile Printing Experience
Unlike the usual patchwork of third-party software, PrinterLogic provides optional pull-printing and mobile-printing capabilities that are seamless extensions of our core print-management solution.

With pull printing from PrinterLogic, end users can take advantage of print security best-practices without the sharp learning curve. They simply elect to hold the print job, then use one of four available authentication mechanisms to release the waiting job at their convenience. This solves the perennial problem with secure printing—namely, making it a natural and unobtrusive part of the end user’s printing workflow.

And with PrinterLogic’s mobile printing, any user with a mobile device—including BYOD users and guests—can print to authorized printers with incredible ease. There’s no added software to install, and it works with any device and any printer, including legacy models. For roaming users, mobile printing from PrinterLogic enables them to move from location to location without ever having to take the time to install a printer.

By dramatically improving the overall user experience in enterprise printing, PrinterLogic has enabled organizations like the Monmouth County Sheriff’s Office to achieve reductions of 95% in their print-related support call volume. See what it can do for your users by downloading a free 30-day demo of PrinterLogic today.

A great awakening is taking place. IT professionals are becoming increasingly aware of the time, effort and cost they constantly have to invest in their existing enterprise print-management solutions, and they’re starting to consider next-generation alternatives to common approaches like print servers and conventional direct IP.

What exactly are they looking for in those alternatives? The criteria will be different for every environment. They might want the flexibility and minimal footprint of an enterprise cloud-printing solution. They might prefer a highly scalable on-premises solution that provides seamless mobile printing functionality for their floating workforce. They might need the enterprise print security offered by secure pull printing. Or they might want something that combines all of the above.

Change Can Be Daunting
Even with the ideal print-management solution in hand, however, those IT professionals still face the challenge of rolling out the new solution, migrating the entire organization and then having their end users adopt it without a lot of (or any) speed bumps. Each environment will have its own unique mix of printing devices and printer models as well as its own established printing workflow.

As a consequence, the IT professionals—the same people who will ultimately be tasked with the implementation—are forced to ask themselves if the cultural change that accompanies a new solution would take its toll on productivity. Does the risk outweigh the reward?

Organizations also often have to regulate public and private printing among their employees, and any systems they have in place for doing so will have to be adapted to a new print-management solution. The same applies to whatever mechanisms they currently use for auditing or enterprise print security. Once again, IT professionals find themselves at a crossroads. Will they still be able to enjoy the same level of oversight—or ideally more—with a new solution?

These and related concerns can lead many organizations to stay trapped in the status quo. It’s not that they love their current enterprise print-management solutions. Far from it. It’s that, with such high stakes involved, they prefer to stick with the devil they know.

PrinterLogic Makes Migration Easy
PrinterLogic provides two enterprise print-management solutions—one on-premises, one cloud-based—that all but eliminate the uncertainties surrounding migration to a new printing platform and its after-effects.

Each solution has been developed to integrate seamlessly with any device and any environment, starting with powerful migration tools that streamline the transition from print-server-based or conventional direct-IP based print environments to PrinterLogic’s unique centrally managed direct-IP model. As soon as PrinterLogic is deployed, admins can manage every single printer in the organization, from a single pane of glass.

For companies that need an extra level of enterprise print security or universal mobile-printing functionality, PrinterLogic’s on-premises and enterprise cloud-printing solutions offer the option to activate advanced modules like pull printing or mobile printing. These are native features, not bolt-ons, so they work hand in hand with our core solution. That means they can be managed easily through PrinterLogic’s centralized administrative console to provide select (or all) end users with the ability to authenticate before securely releasing print jobs, for example, or to print easily to authorized printers from any mobile device.

When it comes to oversight, PrinterLogic’s consolidated approach continues to yield benefits. Its print auditing capabilities provide a clear window onto print activity across the entire organization. Scheduled reports can be emailed automatically to department heads and decision-makers to keep them aware of consumables usage and excessive private printing. Organizations as diverse as Snider Fleet Solutions and UW Health have used PrinterLogic’s print auditing in this way to identify cost-saving opportunities.

Admins Love PrinterLogic Because End Users Love PrinterLogic
Just as importantly, end users consistently appreciate the usability of PrinterLogic’s enterprise print-management solutions. In particular, they love our self-service printer installation portal, which can be configured with floor plan maps to help new and existing users identify and install nearby printers with a single click. Children’s Bureau, Inc. is one of the many organizations to have its print environment transformed through this feature, with PrinterLogic having “completely changed [end users’] habits and their attitude toward printing.”

Of course, end users who experience trouble-free printing and printer installation lead to happier support staff, who no longer have to deal with frustrated phone calls and urgent support tickets. That frees them to deal with other more pressing IT issues.

And so, while some enterprise cloud-printing solutions and on-premises software come with their share of unknowns, PrinterLogic’s effective migration tools, convenient enterprise print security, effortless mobile printing and comprehensive print auditing—along with our solutions’ ability to eliminate print servers entirely—enable IT professionals to feel confident in transitioning their organizations to next-generation printing.

Have overpromising traditional print-management solutions turned you into a skeptic? Can’t say we blame you. That’s why you can sign up for a free 30-day trial of PrinterLogic Web Stack (formerly Printer Installer) or a free PrinterLogic SaaS (formerly PrinterCloud) demo and test exactly how our solutions perform in your environment.