Solving Remote Desktop Printing (RDP) Problems

Remote desktop printing (RDP) seems to go hand in hand with something you might jokingly refer to as RDT: Remote Desktop Troubleshooting. That’s because the scale of RDP printing problems that arise on a regular basis is monumental. While RDP printing should be straightforward enough in theory, the truth is that most real-world scenarios are more complex than remote desktop printing seems to be designed for.

To be fair, Windows Server 2008 did introduce some small improvements to RDP printing in the form of Terminal Services Easy Print. This iteration of Easy Print overcame the need for the correct print driver to be installed on the local client and on the Terminal Server, allowing end users to configure printing preferences locally and their desktop printer driver to be used for print jobs.

However, as an indication of just how much was still left to be desired when it came to RDP printing, Windows Server 2008 R2 then refined Easy Print further, dropping the .NET framework requirements for newer clients (but not older ones, unfortunately) and improving the conversion process that was essential to printing.

But even after those changes, fundamental RDP printing problems persist and Easy Print remains anything but. Some of the ongoing problems include:

  • Remote desktop printer redirection failures
  • Poor print performance and poor bandwidth usage
  • Complex network printer management
  • Driver incompatibility issues
  • Local printers not appearing in the RD client
  • Stuck printer queues

Each of these RDP printing problems would seem to call for a discrete standalone solution, but that’s not the case. PrinterLogic can address all of them in one fell swoop.

By implementing PrinterLogic as your print management solution in any RDP printing scenario (including hybrid Mac/PC and 32-/64-bit environments), you get far more reliable and flexible enterprise printing without the customary remote desktop printer headaches. PrinterLogic’s acclaimed centralized administration allows you to easily create, manage and delete printers across the enterprise and assign them to workstations from a single intuitive web-based interface. And it’s not reliant on group policy objects (GPOs) or scripts, which avoids the usual hassles with unpredictable deployment and installation.

That effortless, precise management extends to drivers as well, meaning that you never have to worry about the driver compatibility that lies at the heart of so many RDP printing problems. If you’d rather circumvent drivers completely, that’s no problem either. PrinterLogic allows you to choose between universal or native drivers—or even a mix thereof—for all platforms, so each RDP printing client can have the right balance of functionality and rock-solid stability. PrinterLogic also offers a self-service installation portal for your end users, enabling them to view, identify and install authorized printers themselves without having to call the service desk.

Those are just some of the many ways that PrinterLogic leverages the strengths of your existing print environment and integrates seamlessly with your RDP printing infrastructure for more efficient print management and ultra-dependable enterprise printing. You can continue to enjoy the benefits of RDP while saying goodbye to RDT.

Challenges in Virtual Print Environments

Posted by Andrew Miller

Virtual desktop infrastructure (VDI) environments have come a long way over the past couple of years. On the whole, they’re more efficient and resilient than ever before. That makes them attractive solutions for increasing numbers of organizations who prefer the thin-client architecture or need to support multiple remote locations. Unfortunately, VDI printing continues to pose challenges to IT and end users alike.

Ongoing VDI printing problems include:

  • Inability for end users to easily locate and install printers
  • Managing and maintaining large driver repositories
  • Poor network performance due to VDI printing bandwidth demands
  • Inexact and inefficient printer deployment
  • Lack of support for mobile VDI printing

All of the VDI printing problems mentioned above are common to most virtual solutions. Take driver management. Maintaining and updating even a small number of printer drivers on the master image isn’t easy, and most organizations typically have dozens of drivers for different printer makes and models. The default solution for many VDI environments is to use universal driver (aka “driverless”) printing, but this risks losing functionality because the universal VDI printing driver tends to sacrifice features for the sake of hardware compatibility.

The larger challenge is that these problems with VDI printing can rarely be addressed through simple (or even complex) backend tweaks. For example, in remote desktop service (RDS) environments that rely on Windows Server, printer redirects are frequently used to supposedly simplify printing for the end user. The issue here is that redirects involve a complex, multi-step process that can actually lead to all kinds of VDI printing errors in real-world instances.

PrinterLogic is an enterprise print management solution that excels at correcting VDI printing problems like these without resorting to patchwork approaches or precarious tweaks. PrinterLogic works seamlessly alongside virtual environments including Citrix and VMware to optimize VDI printing and build on their useful native features like proximity (or location-based) printing while incorporating its own tried and tested benefits.

That means VDI printing problems like difficult end-user installation are solved through PrinterLogic’s self-service portal, which empowers session users with the ability to identify nearby printers and install them with a single click. Tricky deployment scenarios are overcome through PrinterLogic’s effortless deployment options, which allow you to consistently and automatically deliver the right printers to the right users on the basis of a variety of criteria – without having to resort to group policy objects (GPOs) and finicky scripts. The high WAN bandwidth consumption typically associated with VDI printing is avoided through PrinterLogic’s capacity to establish direct connections between endpoint devices and local printers.

PrinterLogic untangles the chaos of print management through its renowned centralized administration of printers as well as their drivers, so you can control your entire virtual print environment from a single pane of glass. And if your organization prefers driverless VDI printing, PrinterLogic is capable of leveraging and enhancing that too. Plus PrinterLogic offers an integrated Mobile Printing solution that allows your organization to put convenient mobile VDI printing in the hands of your end users. It’s the simplest but most powerful and comprehensive fix for longstanding VDI printing problems.

Common Thin Client Printing Problems—and the Solutions

Thin client printing problems are almost too numerous to list in a single blog post, but fortunately there are thin client printing solutions—PrinterLogic being chief among them—that can help in just about every case.

Thin client computing is built on an architecture that poses fundamental problems to printing. Because the client requires an unbroken connection to the server, printing functionality is jeopardized whenever that connection is lost or strained. That puts a lot of pressure on maintaining WAN links in distributed environments. To ensure uninterrupted productivity for session users, especially with regard to enterprise printing, many organizations have fallback WAN solutions in place to provide the redundancy that leads to system-wide resilience.

Yet remote thin clients also exert considerable stress on those WAN links simply through ordinary use, seeing as how those links are vital data conduits for every client session. In fact, in some thin client printing situations, print job information has to travel over the WAN multiple times. Each time the print job crosses the WAN it consumes considerable bandwidth—and it’s a lot more than you think.

That’s because print jobs grow in size when they are rendered for printing. Sometimes exponentially. As those rendered print jobs return across the WAN, their file size creates traffic that has the potential to grind network performance to a halt. And in a thin client environment, this increased network traffic naturally ends up affecting everything, including basic desktop services. The primary thin client printing solution to alleviate this problem is print job compression. By compressing print jobs, the file size will be reduced and consequently so will the burden on the WAN connection.

Poor driver management is another factor that can cause more than just thin client printing problems. Driver conflicts are notorious for adversely affecting the stability of the entire environment; they can frequently be temperamental or even wholly incompatible in certain thin environments. But with PrinterLogic as your thin client printing solution, driver management is a breeze. It’s possible to administer drivers—as well as printers—across the enterprise from a single pane of glass and ensure that the right drivers get to the right users every time. You can even set up to print through a universal driver by default for maximum compatibility.

Last but certainly not least among thin client printing problems is the complexity of printer deployment and installation. When relying on complex group policy objects (GPOs) and scripts, it’s tough to ensure that printers are consistently and precisely deployed to the right users. And the thought of end-users installing local network printers themselves is probably enough to strike fear in the most seasoned IT professionals. However, PrinterLogic enables you to deploy printers in a targeted, reliable way without the need for GPOs. It also provides end-users with an intuitive self-service portal through which they can easily install printers by themselves—even in tricky thin environments.

While it’s true that thin client printing problems do exist, don’t lose hope—just turn to PrinterLogic. Our print management solution can be seamlessly deployed in any enterprise thin client environment, no matter how distributed, in order to gain flexible, reliable, straightforward, bandwidth-optimized printing that empowers end-users while minimizing the burden on IT.

Eliminate Your Windows 2012 Print Server

Posted by Devin Anderson

Are you dissatisfied with the performance and features of Windows Print Server 2012? You’re not alone. Although this release introduced a handful of logging updates and some minor new features, such as making printer settings available in roaming user profiles and improving printer accessibility for Windows RT users, it really didn’t solve the longstanding issues that organizations have had with Windows printer servers. Or print servers in general.

Some of those longstanding issues will be all too familiar:

  • Single points of failure: The fundamental flaw of print servers is that printing hinges on them unconditionally. This wouldn’t be such a glaring issue were Windows Print Server 2012 and its predecessors not prone to crashes caused by common driver conflicts. To bring printing back online, admins then have to waste time hunting down the rogue driver. Which is why organizations end up spending so much money on print server redundancy.
  • Inefficient printer and driver management: Printer and driver management with print servers is, quite frankly, a nightmare. Deploying printers—which should be a straightforward, routine task—often calls for complex protocols like group policy objects (GPOs) and scripts. Even getting default settings to stick across multiple sessions can be a challenge. And centralized management? Forget it.
  • Lack of self-service options: Print servers treat end users like obstacles and afterthoughts. Just think: Organizations had to wait until the release of the 2012 Windows printer server to have some printer connections persist for roaming users or for Windows RT users to access printers more easily. That functionality should have been baked in years ago.

The simplest and most cost-effective solution would be to make a clean break and completely eliminate Windows Print Server 2012 – along with any other print servers your organization uses. But conventional wisdom says that’s impossible. How can any viable enterprise printing infrastructure exist without print servers?

PrinterLogic is an enterprise printing solution that can do all the work of the 2012 Windows printer server—plus much, much more—without the onerous infrastructure requirements and the need for tedious management tools like GPOs. Let’s look at how PrinterLogic addresses the three major shortcomings above:

  • Unprecedented availability: With PrinterLogic, your end users can continue printing without interruption in the event of a host server failure or WAN outage. Furthermore, PrinterLogic solves the usual causes of errors in Windows Print Server 2012, so your organization experiences incredible printing reliability.
  • Effortless centralized management: Unlike print servers, PrinterLogic allows you to manage your organization’s entire print environment from a single pane of glass. On top of that convenience, the administration, deployment and modification of both printers and drivers is as easy as it gets. GPOs and scripts are totally unnecessary, yet you still enjoy Active Directory integration and targeted deployments.
  • End-user empowerment: PrinterLogic turns the print server philosophy on its head by making your end users your print environment’s biggest asset. Through its intuitive self-service portal, PrinterLogic enables end users to perform routine installations themselves with a single click. No call to the service desk required.

If you’re frustrated by the limitations of Windows Print Server 2012, it’s time to stop holding out hope that print servers are ever going to improve. With PrinterLogic, you can eliminate your 2012 Windows printer server along with its outdated forerunners—all while introducing greater flexibility, reliability, simplicity and ease of use into your print environment.

Don’t Just Reduce Network Printing Traffic – Eliminate It

Posted by Jordan Pusey

Every single print job—every letter, every report, every presentation—contributes in some way to your network print traffic. And in distributed organizations with a consolidated server environment, network printing generates a significant amount of WAN print traffic. This is because the print jobs actually wind up traveling from the local endpoint devices to the offsite central server via the WAN, then back again to the local network printer. That excess data flow has the potential to impact general network performance for the entire remote site, resulting in slower (or temporarily stopped) printing as well as slower web browsing, email, VoIP and anything else that requires Internet access.

Surprisingly, those network printing jobs are larger than you think. Even relatively tiny, kilobyte-sized files can balloon into multi-megabyte-sized jobs when they’re converted into formats that can be translated by your organization’s network printers into the proper output. The larger those files, the more network print traffic they create, the more congested your bandwidth becomes, and the more sluggish your network performance will be. That’s a surefire way to hinder productivity and irritate your end users.

The ideal solution is therefore not just to reduce network print traffic but to eliminate it altogether. But how?

PrinterLogic is an enterprise network printing solution that was designed with efficiency in mind right from the very start—and one of its many important efficiency improvements has to do with network print traffic. By managing direct IP technology to establish one-to-one connections between endpoint devices and destination printers, PrinterLogic can eliminate the WAN print traffic that comes from routine print jobs. Instead of print jobs crossing the WAN repeatedly and growing exponentially as they do so, they take the optimal route from point A to point B.

As you know, however, network printing is about more than just print jobs. It involves management as well, which can generate WAN print traffic of its own. For example, when driver installations or updates are pushed out to workstations across the enterprise, they generally do so for each instance. In other words, a file measuring anywhere between 40 and 150MB in size ends up being sent across the wide-area network as many times as there are workstations.

To avoid this, PrinterLogic has the ability to integrate quickly and easily with your existing WAN caching technologies so that drivers only need to be sent to each remote location once. The workstations can then update or install using this locally stored driver. In large organizations where printer drivers are potentially being installed hundreds of times per day, this elimination of cross-WAN driver download can boost network speed considerably.

Some network printing solutions claim to simply reduce network print traffic. Yet, by virtue of its robust direct IP backbone and seamless integration with other WAN caching solutions, PrinterLogic can come close to eliminating WAN network print entirely. That helps to optimize bandwidth usage and makes network printing fast, efficient and fluid across the entire enterprise.

WAN Printing Best Practices

If WAN printing is slow in your organization, you can take some comfort in the fact that you’re not alone. WAN printing is one of the trickiest aspects of enterprise printing to get under control. Browse any online IT forum and you’ll frequently come across dozens of threads by professionals who are at their wits’ end after trying to pin down the causes of sluggish print processes, which have a knack for leaving end users at their wits’ end too.

What exactly makes WAN printing slow? Depending on your print architecture, there are any number of potential factors—and that’s what makes effective WAN printing optimization such a challenge. Distributed organizations with a consolidated server environment or organizations that rely heavily on virtual solutions like Citrix and VMware all tend to suffer from regular WAN printing issues, but even organizations that make use of poor driver caching technologies can see their WAN printing performance negatively impacted. In all cases, however, an inefficient use of bandwidth somewhere along the printing chain is to blame.

This makes best practices in WAN printing something of a paradox. On the one hand, the sheer number of possible variables makes it tough to draw up a definitive list that will apply to every print environment. On the other hand, the single root cause makes it easy to pinpoint the problem—provided you have the right solution.

PrinterLogic gets right to the heart of these myriad issues with intelligent WAN printing optimization, regardless of your enterprise printing infrastructure. In many cases, PrinterLogic can eliminate the need for WAN printing outright by simply eliminating the print traffic that typically passes through the WAN.

Let’s take a Citrix virtual environment as an example. Under normal circumstances, print jobs will be sent across the WAN multiple times as they are relayed from different endpoint devices to different printers via the central server. With PrinterLogic, however, you can create direct IP printers that can be auto created into the Citrix session. This takes advantage of the ICA printing protocol that will compress print jobs prior to relaying them via the WAN. Or you can choose driverless printing so that drivers don’t have to be downloaded over the WAN when a printer is installed.

By leveraging proven direct IP printing in other environments besides virtual ones, PrinterLogic breaks the dependency on WAN printing there as well. That alleviates a major drain on bandwidth, so not only is printing much more responsive, your entire network is too. PrinterLogic can even integrate with your current WAN caching technologies to speed up driver deployment and printer installation in distributed environments by caching drivers locally.

And no matter where PrinterLogic is implemented, it brings additional features that go above and beyond WAN printing optimization, such as centralized administration, automated printer and driver deployments, a self-service portal that empowers your end users to perform routine printer installations themselves as well as optional modules that expand its already robust functionality to accommodate your mobile/BYOD users and secure printing needs.

Why Print Data Compression Matters

Why is it important to compress print data? The answer might seem obvious to anyone who’s worked in enterprise printing for any length of time, but let’s begin with an analogy.

Imagine an ordinary highway tunnel. This represents your finite WAN bandwidth. Now imagine trying to drive a huge 18-wheeler—that is to say, an ordinary uncompressed print job—into that tunnel. Then imagine sending another 18-wheeler and then another into that tunnel until you have a several of them side by side. Clearly, those trucks are going to run into trouble before long. Even if they don’t become lodged, they’ll certainly bring traffic in both directions to a halt.

So where does print data compression come in? Well, now imagine those 18-wheelers reduced to the dimensions of compact cars before entering the tunnel. With the same-sized tunnel, you’ll be able to fit more of them with greater frequency and still maintain the flow of traffic. When you compress print data, the effect is similar: Optimized bandwidth, improved network performance, speedier printing.

Those outside of IT might not see an issue here. Surely ordinary spreadsheets and Word documents are nothing like the 18-wheelers in that analogy! But what they don’t often realize is how large files can grow during routine printing scenarios. The fact is that a 2MB document file is rarely even close to that size once it’s prepared for printing. Without print data compression, even ordinary files can balloon to more than 30 times their original size before they are relayed to a network printer, particularly in virtual print environments that use a mix of universal and native drivers. Print data compression keeps them at a more manageable size.

PrinterLogic integrates seamlessly with virtual environments like Citrix and VMware, allowing organizations to continue using a combination of universal and native drivers but without any of the customary drawbacks of runaway file sizes. Print jobs can be compressed before they’re sent across WAN connections, so they are not only smaller on the outbound journey to the central server, they remain small when they return across the WAN to the local printer.

And PrinterLogic also enables you to create direct IP connections to local printers, avoiding WAN print traffic altogether. Better still, PrinterLogic can work in tandem with your existing WAN caching technologies to avoid cross-WAN driver download. That means when a printer is installed on a client workstation, the printer driver is cached locally, which also accelerates installation times. Along with print data compression, these features remove the typical WAN bottleneck and result in more reliable, uninterrupted enterprise printing.

The long and short of it is that print data compression really does matter. It’s one of the most crucial factors in optimizing WAN bandwidth usage across the print environment. But a printing solution that simply compresses print data isn’t enough. PrinterLogic takes a comprehensive approach that doesn’t just focus on bandwidth usage, it optimizes enterprise printing as a whole for a more efficient network, reduced costs and streamlined print management.

Mini-Case Studies

Posted by Andrew Miller

We listen to our customers. Their valuable input after demoing or implementing PrinterLogic helps to shape and improve our software, making it even more robust and versatile in the most demanding, wide-ranging print environments. That’s an important part of what makes PrinterLogic the leading enterprise print management solution.

All that input and improvement invariably leads to the kind of feedback that attests to the strength of our print management solution and provides indisputable firsthand proof of how PrinterLogic reduces the number of service desk tickets as well as the strain that printing causes on IT departments in real-world scenarios. Take what one network administrator had to say as part of a case study conducted by the independent research firm TechValidate:

“Prior to using PrinterLogic, we spent a large amount of our weekly tech meetings discussing printing. Our issues were all over but often related to our dual-platform (Mac and PC) environment, to print server[s] and to helping staff move between different locations and still access printers. PrinterLogic solved all of these problems. As a result, printing is no longer on the meeting schedule and my boss is very happy.”

Multiple, seemingly unrelated printing problems in a mixed-platform environment. Yet PrinterLogic solved them all.

Another IT director witnessed similar results:

“With PrinterLogic, we were able to eliminate hundreds of requests for support related to printing,” he said. “Implementing PrinterLogic has significantly reduced the demand on our department’s resources.”

Although these two print environments are quite different, both are in the K-12 educational sector. So how does PrinterLogic perform in other fields? Well, this is what another IT director—this time from a large-enterprise healthcare company—said about our print management solution:

“We are piloting central management at some of our facilities to reduce supply and support costs. We have deployed 800 licenses of PrinterLogic to our 4H and corporate facilities, allowing us to reduce help desk tickets by 65%.”

The number of help desk tickets slashed by 65%! And that’s not unusual for us to hear. Previous TechValidate surveys of PrinterLogic customers have revealed that well over half of all respondents experienced drops in print-related service desk calls of 70% or higher.

Okay, those are large school districts and a large-enterprise company. What about small business? Actually, we hear the same positive results there too. One systems administrator of a small retail company said the following:

“Printers just need to work. It is a big deal when a user can’t find one close to where they are or their usual printer breaks and they can’t easily find the next best printer to use. PrinterLogic takes care of all of that. Users visiting from other offices can easily find a printer or we can assign one for them. If their primary printer breaks, they can quickly find another one. There is no contact with the support desk, lowering call volume and boosting end user satisfaction.”

These testimonials show the manifold results of implementing PrinterLogic across a whole range of print environments. And they also show the result of constantly listening to our customers: The kind of feedback we love to hear.

Optimizing Your Existing Printers While Expanding Management and Reducing Costs

Posted by Devin Anderson

We built PrinterLogic 10 years ago based on the belief that the many print-related issues IT staff faced every day were completely unnecessary, and could be solved by a complete re-thinking of the enterprise print architecture. That led us to our discovery that—to solve the existing problems in enterprise printing—we needed to develop a solution that could completely eliminate print servers.

Since then, we’ve helped thousands of enterprises eliminate their print servers, reduce the complexity of print management and significantly cut their printing costs. We’ve also continually innovated to deliver solutions that enhance print security, simplify mobile printing, make it easier to support BYOD users, and more. We know that your business’ print challenges are always evolving, and we’re committed to proactively developing solutions that ease that evolution for you.

And today is the latest step in PrinterLogic’s evolution. Today we announced PrinterLogic version 16.1, designed specifically to help you optimize your existing printers and securely expand print management to others in your organization, all while empowering you to further cut printing costs.

Let’s take a deeper look on what we’ve added with today’s release, and how this new functionality works.

Optimizing Your Existing Printers

We’ve all seen it—print management solutions that make big promises, only to disappoint when you find out most of the features only work on newer printers or limited models. But what about your current printers? Nobody wants to upgrade their entire fleet of printers just so they can benefit from their print management solution. We’ve always supported your existing printers—and now we’re expanding that support with:

  • Expanded Embedded Control Panel Support—The new version of PrinterLogic expands the list of supported embedded control panels from major printer manufacturers.
  • Single Sign-On—Single sign-on unlocks both the printer’s control panel and the PrinterLogic release portal, simplifying the authentication process for your end users.
  • Enhanced Pull Printing—We’ve also enhanced Pull Printing to network printers without embedded control panels through Simple Badge Release by associating network-enabled badge readers with any network printer. This Pull Printing support extends across Mac, Windows and Linux environments.

Expand Print Management with Role-Based Access Control
When you deploy a powerful print management solution like PrinterLogic, you likely want to empower your entire IT organization to utilize its features. But you may not want everyone to have the same access to the admin console. With our new role-based access control, you can take advantage of:

  • Expanded Management Capabilities—IT admins can securely extend management capabilities to others in their organization.
  • Customized Role-Based Access—You can use predefined roles to provide admin functions that match IT roles, or customize and create your own roles.
  • Role-Based Access By Location—Take role-based access a step further by enabling organizations to limit not only what different roles can do, but what effective rights the IT user has for specific groups of printers or locations. Roles can be assigned to Active Directory groups or users.

Drive Down Print Job Costs
Our print auditing and reporting features have always given you deep visibility into your print environment. And with this new version we’ve expanded that functionality, empowering you with:

  • Print Job Costing—By associating costs with different print scenarios, we’re enabling you to identify print trends and their effects on consumables and cost.
  • Automated Reports—The new PrinterLogic provides automated reports to share with department heads, IT managers, and executives and educate your organization on printing cost and usage.
  • Reduce Print Costs—Print job costing and automated reports provide the data businesses need to shape new printing policies, create efficient printer profiles and reduce costs throughout your organization.

Many of you have been with us for many of our 10 years, and today’s release marks our commitment to continuously innovating so that you never lose that feeling of control and simplicity you experienced when you first deployed PrinterLogic—even as your print environment evolves. And for those of you considering PrinterLogic for the first time, we’d love to walk you through a demo and set you up with a free trial of PrinterLogic’s complete platform, so that you can see if it’s right for your organization. Just reach out to us here.

What Are Your Top Printing Initiatives?

Posted by Andrew Miller

PrinterLogic is a single enterprise print management solution. Yet every organization’s printing initiatives are different. Very different, as a matter of fact. That’s one of the reasons why the independent research firm TechValidate approached PrinterLogic customers and polled them about their printing initiatives (TVID: 87C-4E7-80A)—just to see if PrinterLogic was indeed as versatile as they suspected.

Not surprisingly, the responses to the multiple-answer TechValidate survey ran the gamut and were also fairly well distributed between the various choices. The top initiative by a wide margin—70% of the nearly 200 respondents—was reducing printing infrastructure. And then the next most popular initiatives started to cluster: print job costing (40%), supporting mobile printing and reducing the number of print jobs (both with 34%) followed by increasing printing security (30%).

So how does PrinterLogic help these diverse organizations accomplish their top five printing initiatives?

Reducing printing infrastructure: By allowing enterprise print environments of all kinds to eliminate print servers while actually introducing greater ease of use and functionality, PrinterLogic shrinks server infrastructure exponentially. Even distributed organizations that thought print servers were utterly essential have been amazed to discover that implementing PrinterLogic enabled them to forego print servers without missing a beat, saving them the headache and costs of purchase, maintenance, operation and upgrade.

Print job costing: Print consumables (e.g., paper, toner) are a major organizational expense, but it’s difficult to get a solid quantifiable fix on usage. PrinterLogic changes all that. Its print job auditing feature gives you both a macro- and micro-level view of your print environment so you can see, for example, how many pages a given department has printed within a certain timeframe or which users are consistently printing the largest jobs. These numbers let you target usage and put a cap on runaway print costs.

Supporting mobile printing: Mobile printing is so tricky to implement properly that many organizations have a limited stopgap solution in place, provided they have any solution in place at all. PrinterLogic’s Mobile Printing solution quickly and easily enables full-featured mobile printing from any mobile device to any printer (even legacy devices)—all without having to install any client software. And it’s just as straightforward for BYOD users and guests too.

Reducing number of print jobs: As with print job costing above, PrinterLogic’s print job auditing feature offers unprecedented visibility onto your print environment—whether it’s at the 10,000-foot level or with an eye to a specific printer anywhere in the organization. With this hard data in hand, you can adopt new departmental or enterprise-wide policies to help raise awareness about printing more efficiently, as many PrinterLogic customers have already done with outstanding results.

Increasing printing security: At PrinterLogic, we think ease of use is key to encouraging end users to make security part of their workflow. That’s why our Secure Printing feature provides three convenient printing release mechanisms that slot right into your existing environment: Browser-based release via a PC, Mac, Chromebook or mobile device; badge-/card-reader release as part of your current badge system; and printer control panel release right from the printer’s LCD.

We realize that enterprise printing initiatives are as varied as our customers—as this TechValidate survey shows. That’s why we’ve created such a versatile printing solution that is capable of delivering manifold benefits through a single streamlined deployment.

TechValidate Chart: Top Printing Initiatives