Serverless Pull Printing: Secure Printing Without a Print Server

Pull printing has emerged as one of the most useful ways for organizations of all sizes to implement a secure printing protocol among their workforce—and for good reason. Sixty-one percent of organizations have experienced data loss due to unsecured printing

Not surprisingly, though, many organizations balk at the idea of having to deploy even more physical infrastructure to gain one piece of extra functionality. That’s why demand for serverless pull printing has increased.

Before we explore serverless pull printing in more detail, let’s pause briefly to look at what exactly secure pull printing is and why it’s beneficial.

 

What Is Secure Pull Printing?

Pull printing—sometimes referred to as secure pull printing or Secure Release Printing—turns the act of printing into an intentional two-step process. Broken down, it looks like this:

  1. The user initiates the print job– This is no different from how computer users have been printing for decades—they simply click “Print,” as usual. The job is then sent to the destination printer, where it’s held in the queue instead of being carried out immediately.
  2. The user allows the printer to execute the job– Once at the printer, the user engages an authentication mechanism, such as a badge or card reader. That authorizes the printer to start the associated pending job. The user then retrieves the job from the output tray once it’s finished.

It may be perceived that an extra step in the printing process would burden end users. However, adding the “release” step enables users to release print jobs in bulk and maintain document privacy which is sought after in high-confidentiality industries like healthcare, banking, and government.  

 

What Does Secure Pull Printing Help Organizations Achieve?

There are several benefits of secure pull printing that make an immediate impact on your organization.

Strengthened Security

By ensuring that the user is physically present before a job can begin, documents aren’t left sitting in the output tray for anyone to see—or steal. According to a report by the Ponemon Institute, 60% of organizations stated “accessing sensitive data not associated with role or function” as the reason for insider threats. This advantage of secure pull printing should be apparent to anyone in the healthcare or high-tech industries, where confidentiality is at a premium.

Sustainable Printing

Sustainability isn’t just a buzzword anymore. According to Quocirca, 70% of organizations say it is important their print supplier provides a range of sustainable products and services. Secure pull printing addresses eco-friendly initiatives by cutting down on consumable usage and preventing jobs from being abandoned. If a user spots a typo just after clicking “Print,” the previous job can easily be canceled before the final authorization step. In addition, admins can set unreleased print jobs to be deleted from a user’s virtual print queue after 24 hours. 

Flexibility 

Let’s say you want to print a meeting agenda on a distant conference room printer, but the room is currently in use. With secure pull printing, you can print your job at a different printer without disturbing the current meeting. Simply authenticate and execute the job at the nearest convenient printer.

Cost Reduction

Along with avoiding expensive insider document theft and data threats (which cost around $179K to contain), printing overall becomes a more intentional practice for users, ensuring they don’t print accidental duplicates of the same print job. Not to mention, these secure practices extend your printer life by minimizing accidental, high-volume print jobs.

There is one glaring negative about secure pull printing worth noting: many pull printing solutions require additional hardware, such as a dedicated print server that’s used exclusively to provide secure pull printing functionality. This is far from desirable, particularly in organizations that are trying to reduce infrastructure and costs by migrating to serverless printing.

 

Add Flexibility and Security to Your Print Environment

PrinterLogic’s next-generation print management solution was designed to provide serverless printing to any organization, and that naturally applies to its powerful but easy-to-implement Secure Release Printing as well. You can deploy it throughout your entire print environment—including those with legacy printers—without the need for any additional infrastructure. 

As a matter of fact, PrinterLogic enables you to eliminate print servers across the board to attain truly serverless printing that’s cost-effective, enterprise-ready, and cloud-native—even in VMware, Citrix, and IGEL environments.

You and your users gain flexibility too. Our Secure Release Printing feature gives you the choice of the following four release methods:

 

Mobile QR-Code Release: Scan a QR code at the printer using your mobile device to release a print job. This eliminates the need for additional infrastructure like badge readers. 

Secure Badge Release: Utilize a tethered or network-enabled badge or card reader that integrates with your existing ID system. 

Control Panel Application: Leverage PrinterLogic’s embedded control panel app for supported printers. 

Web Browser: Release jobs from any device with a browser, such as a PC, mobile phone, or a nearby tablet in kiosk mode.

 

And in each case, it bears repeating that no print server is needed.

There’s a lot to like about this secure printing feature, but there’s even more to like when it’s serverless, seamless, and intuitive. Book a demo and get a free 30-day trial today. 

What Is Pull Printing?

Sprinting to the printer to pick up a confidential document can get anyone’s heart pounding. Sure, it’s great exercise. But have you ever thought, “There has to be a better way to do this?”

There is. And it’s called pull printing. 

You may have heard of pull printing before or one of its thousands of other monikers like follow-me printing, secure printing, or tap and print—to name a few. 

But what exactly is pull printing? And is it the right fit for you? 

 

Defining Pull Printing

Pull printing is a two-step verification for your print jobs. In the first step, a user initiates the job from a workstation or a mobile device in the same way as they ordinarily would. In the second, that same user permits the destination printer to execute the job.

However, when we place so much emphasis on streamlining the printing process, what’s the point of adding an extra step?

In a word: security

Pull printing ensures that classified documents, or those not intended for wider circulation, aren’t left sitting next to the printer for anyone to see by making the initiation and the release of the job two deliberate actions. This is especially handy when a user wants to print a job at a printer located on another floor or in a completely different building—say, before a meeting or a presentation.

 

Reasons to Implement Pull Printing

We just mentioned security as the number one reason to use pull printing. But, the benefits of pull printing stretch far beyond that. Below are a few key reasons to implement pull printing for your organization:

 

Sustainability

Even the most polished writers make typos, let alone end users. The problem is, once a user clicks Print, it’s impossible to go back in time and redo the print job—and that paper goes straight to the bin. The same applies to accidentally printing duplicates. Pull printing holds print jobs in the queue until users are ready to release them, making it easier to cancel unwanted jobs before they fall into the print tray. 

 

Fewer Helpdesk Calls

When IT is worrying less about printing, that’s a good thing. Equipping your printers with pull printing capabilities allows users to walk to another printer to release their print job when their go-to printer is down. This keeps users productive and doesn’t cause printing to come to a complete stop. Yes, IT will have to address the printer problem eventually, but you won’t get the same call four or five times about the same printer.

 

Simplicity

Printing should be a mindless process. Pull printing keeps printing simple for end users despite the added step. Gone are the days of running to the printer or panicking that someone will swipe your document. Think of it this way: When the user clicks print, the print job is placed in their back pocket until they are ready to release it. On top of that, users can pick up their print jobs in bulk and choose any pull-printing compatible printer they’d like to release their jobs. It’s simple, it’s efficient, and users hardly notice the extra step. 

 

Cut Costs

Print costs pile up in a variety of ways. But none hurt your bottom line more than paper and ink waste. One study estimates that 30% of print jobs never leave the print tray. That’s 30% that companies could save on consumables by holding print jobs in a queue before releasing them. Electricity consumption also drops because your printers are less active.

 

Printer Reduction

Every IT team dreams of having fewer printers, and pull printing allows you to minimize your printer fleet by removing individual desktop printers. Instead, end users can utilize shared printers to release their print jobs at their discretion without the risk of their documents being seen by wandering eyes. Removing local printers doesn’t sacrifice security, either. Pull printing helps companies maintain compliance standards and decreases attack surfaces by helping you reduce print infrastructure. 

 

Pull Printing with PrinterLogic

With PrinterLogic’s pull printing functionality, known as Secure Release Printing, users can print and issue the “pull” command to release the print job using one of four secure methods:

 

Touchless printing (QR code release): Using the QR code reader within the PrinterLogic Print Release App, simply scan the QR code on the printer directly from the default camera on the device. Users can then select the print job they want to release within the app.  

Web browser: Any device capable of running a browser—PC, Mac, Chromebook, or any mobile device—can release print jobs securely using PrinterLogic’s web-based app. For example, you can put an iPad or an affordable netbook near an active printer group and use it as a pull printing release station.

Badge/card reader: An external badge reader is placed at the printer, or a device already integrated into the printer itself is used. The reader integrates with your existing badge system to release the pulled print jobs at the authorized printer. It’s also compatible with CAC/PIV card certificates. 

Control panel application: With this method, the PrinterLogic app is installed directly onto a supported printer, allowing users to log in and release their print jobs directly from the device’s built-in display. Like QR Code Release, this method doesn’t require additional hardware.

 

PrinterLogic’s serverless printing solution allows you to leverage Secure Release Printing and implement modern secure print solutions to help drive your business forward and keep your data and documents safe. 

Want to try Secure Release Printing for yourself? Request a demo and get a 30-day free trial of PrinterLogic’s Advanced Security features. 

 

Print Management in a Hybrid Environment

Hybrid print environments can take many forms. 

For instance, one hybrid environment might comprise a mix of new and legacy printing devices. Another might be a combination of mobile and desktop users. Yet another hybrid environment might piecemeal together printing software or print management services to serve the unique requirements of different user pools. It’s not uncommon for some hybrid environments to include a little bit of all of the above.

But the burning question is: How do you simplify print management in hybrid environments?

We’ll answer that. But first, let’s delve into the difficulties IT teams are facing.

 

The Problems With Print Management in Hybrid Environments

As workplaces move away from traditional desk-based models and become more varied, hybrid environments are increasingly the rule rather than the exception. That inevitably creates problems for IT, where standardization is typically the most efficient and reliable way to administer the organization’s hardware and software infrastructure.

However, standardizing your print management services can be difficult when your managed print environment is a kaleidoscope of printer makes and models interfacing with different operating systems, client devices, and users.

One of the biggest challenges to pain-free print management is user acceptance. Adopting a uniform printing software solution might be welcomed by the IT staff, but if it means your end users have to compromise functionality or jump through extra hoops, that solution can quickly turn counterproductive. Users who are frustrated or confused (or both) by printing will inevitably call the helpdesk. Instead of proactively handling the organization’s managed print environment, admins and support staff are stuck reacting to printer issues and support tickets.

 

Creating the Ideal Hybrid-Managed Print Environment

A hybrid-managed print solution should be easy to administer, transparent to the end user, and improve the print workflow—irrespective of front-of-house variables like OS, department, client type, or printer model. Ideally, it should do these four things:

  1. Allow an organization to streamline infrastructure without sacrificing functionality and security. 
  2. Enable admins to oversee and maintain their managed print environments from a single pane of glass. 
  3. Provide powerful print management services and advanced functionality without resulting in a lumbering Frankenstein of add-ons and third-party software.
  4. Extend printing capabilities to hybrid employees by offering an easy way to print to network printers instead of relying on vulnerable home office printers (nearly 66% of companies are worried that home office printers pose a risk to their security). 

Simply put, the perfect print management solution for today’s hybrid workforce unifies and streamlines the print environment while providing infinite scalability, incredible user-friendliness for admins and end users, and next-generation features like mobile and off-network printing.

 

The Solution: Serverless Print Management

Serverless print management software allows organizations to eliminate print servers from their managed print environments, removing the need to deploy, operate, maintain, and upgrade remote print infrastructure. At the same time, it integrates seamlessly with any existing printer fleet and many print management services, even in complex Citrix and VMware virtual environments, which allows for quick, smooth initial migrations followed by effortless administration from that point on.

All of this is possible with PrinterLogic.

PrinterLogic’s SaaS print management solution combines next-gen, centralized management with the proven reliability of direct IP printing. 

That means:

  • Admins escape the hassle of establishing every client–printer connection. And, unlike common alternatives to direct IP, PrinterLogic’s serverless platform eliminates print servers and removes their single points of failure.
  • Admins and authorized support staff can deploy printers and drivers according to criteria like Active Directory (AD), IP address range, and MAC addresses—without relying on GPOs or scripts
  • End users can install printers themselves through PrinterLogic’s Self-Service Installation Portal. Instead of choosing from long lists of printers, which increases the risk of incorrect installs, they can identify nearby printers using the optional floor plan maps and install them with just one click. This feature has reduced helpdesk calls by up to 95% for some organizations.

But how does serverless printing benefit IT teams and hybrid employees?

If your environment requires constant mobility and security, PrinterLogic offers various features that enhance the printing experience for hybrid employees, including:

Off-Network Printing: Empower hybrid employees to print to any network printer from the comfort of their home office, a cafe, or a hotel for later pick-up. Your print data doesn’t remain at rest in the cloud and stays encrypted until it is behind your organization’s firewall. This feature removes infrastructure costs like VPNs, hosting services, and external access portals. 

Mobile Printing: Enable users with any mobile device, regardless of OS, to print to authorized printers. There’s no client-side software to install, and it works with any new or legacy network printer. Mobile, BYOD, and guest users can print quickly, reliably, and easily to on-location printers no matter where they happen to be.

Secure Release Printing: Boost security with a two-step print-and-release workflow to ensure that end users are physically present to claim their jobs. Release options include CAC/PIV, badge or card readers, web browser, and ID/PIN entry at the control panel. In addition, PrinterLogic’s QR code release method allows for a secure, convenient pull printing release mechanism without investing in any dedicated print release infrastructure.

 

Get Stress-Free Print Management Free for 30 Days

Despite the nuances and complexities of hybrid environments, PrinterLogic removes the barriers that make it difficult for managed print environments to adapt. While realizing time and cost savings through their ability to eliminate print servers, our print software solutions empower end users, increase organizations’ flexibility, and equip them with a robust print management platform built for enterprises of all sizes.

To see firsthand how PrinterLogic can unify and enhance your hybrid print environment, request a demo for a free 30-day trial today.

How Does Pull Printing Support Your Organizations in 2023?

In today’s fast-paced digital era, businesses are searching for ways to secure their data and documents without disrupting printing processes. One feature that has gained mainstream prominence is pull printing. Also known as follow-me printing or secure printing, pull printing transforms traditional printing workflows by introducing a user-friendly approach to authentication and keeping confidential documents in the right hands. 

In this blog post, we will delve into the concept of pull printing and uncover three ways pull printing supports businesses in 2023. 

 

What is pull printing?

At its core, pull printing is a print management strategy that allows users to securely release and retrieve their print jobs from any network-connected printer within an organization. Unlike the traditional “push” method, where print jobs are sent directly to a specific printer, pull printing employs a virtual queue system. Users send their documents to the virtual queue and can then authenticate themselves at any pull printing-enabled printer to release and print their files.

Pull printing has become so widely adopted that its capabilities have extended to remote employees that need to print off-network. Click here to learn more about pull printing for off-network and remote employees. 

 

How does pull printing streamline printing processes?

One of the key advantages of pull printing is its ability to streamline printing workflows, optimizing efficiency and productivity—while adding an extra layer of security. With the traditional approach, employees often face long queues at specific printers, leading to delays and frustration. To top it all off, users can retrieve all of their queued print jobs at the printer in bulk, instead of making a trip to the printer for every print job. 

Pull printing offers a device-agnostic approach to printing as well. Users can send print jobs from their computers, laptops, or mobile devices to a virtual queue (instead of spooling on a print server), allowing them to print on demand at their convenience. This flexibility saves time and improves productivity, as employees can retrieve their documents from any nearby printer without having to wait in line or walk to a specific location. 

Moreover, if a printer is out of order or busy, users can easily redirect their print jobs to an available device or simply walk to another pull printing-enabled printer to release their print jobs, further enhancing efficiency.

 

How does pull printing optimize security?

In addition to streamlining workflows, pull printing significantly enhances document security. In traditional print environments, sensitive documents may be left unattended in shared output trays, increasing the risk of accidental (or intentional) document theft. Even if documents aren’t stolen, the last thing you want is for employees to see sensitive information like how much money Tom in sales is raking in or a list of expected layoffs following a merger. 

Pull printing addresses this concern by requiring user authentication at the printer before releasing the print job, ensuring that only authorized individuals can access and retrieve the printed materials, mitigating the risk of data and confidentiality breaches.

Industries dealing with sensitive information, such as healthcare, finance, and legal services, greatly benefit from pull printing’s heightened security measures. Confidential patient records, financial statements, legal documents, and other sensitive materials remain protected until the intended recipient is physically present at the printer and authenticates their identity.

 

How does pull printing address sustainability initiatives?

Pull printing offers instant financial and environmental benefits to organizations by minimizing print waste and associated costs. Instead of automatically printing every document, print jobs remain in the virtual queue until the user releases them at the printer. This allows users to review their documents, make corrections, or delete unnecessary pages before printing. 

The reduction in print waste not only saves money on paper and ink but also contributes to a more sustainable environment. According to Deloitte’s 2023 Sustainability Report, 54% of organizations use climate-friendly solutions to achieve their sustainability goals. 

And this push for sustainability isn’t only to preserve the environment, either. It’s to lure in eco-conscious consumers. 

Research shows that consumers have become more selective in the brands they choose. A separate Deloitte study shows that consumers prefer companies actively reducing their carbon footprint and committing to ethical working practices—both of which pull printing can help cover.  

 

So, is pull printing a must-have feature?

If your organization is adopting additional security measures and viewing sustainability as a key player in your future business success—then, yes. Even if you’re only looking to cut print costs, implementing pull printing pays quick dividends. 

As businesses strive for increased efficiency, productivity, and security, pull printing emerges as a valuable tool. Its user-centric approach and enhanced document security make it an ideal choice for organizations of all sizes and industries. By implementing pull printing, businesses can optimize their printing processes, cut costs, and strengthen their overall security posture, setting the stage for success in 2023 and beyond.

At PrinterLogic, we offer a free 30-day trial so you can see if pull printing is a good fit for your current environment. Schedule a demo today

 

Serverless Printing Infrastructure Advantages

“Serverless printing.” 

No, we’re not talking about an off-the-shelf printer connected to a USB cable or a couple of Wi-Fi-connected printers in a tiny office. 

Although both of these scenarios are technically serverless, they aren’t built to meet the goals of organizations trying to grow. In an enterprise, where the scale and complexity of the print environment is significantly greater, it’s hard to imagine ditching print servers to manage 50-plus printers.

However, if done right, serverless printing offers advantages that go far beyond just eliminating print servers.

 

What is serverless printing?

Serverless printing means no longer relying on print server architecture to handle your printing processes and management. Instead of jobs rendering in a print spooler, jobs are sent from the workstation directly to a networked printer. All print management tasks are handled on a centralized platform, print jobs stay local, and any concerns around server security vulnerabilities are removed as well. 

Serverless printing is designed to fit the needs of growing organizations and allows IT to adapt to unexpected changes that would derail traditional print infrastructure. It’s also the best solution for companies that are:

  • Reducing legacy infrastructure
  • Moving to a remote/hybrid workforce
  • Experiencing security concerns
  • Unifying devices and locations
  • Cutting down on consumable usage
  • Adopting Zero Trust Network Architecture

These are just a few examples of steps companies are taking to future-proof their business. Let’s get into the nitty-gritty of how serverless printing solutions allow companies to take all these steps all at once. 

 

Advantages of Serverless Printing

Serverless printing pays immediate dividends from the moment of implementation. IT no longer has to provision, license, or maintain print servers. Contrary to the IT burden servers cause, serverless printing offers the tools IT teams need to effectively “set it and forget it.” 

Plus, there are additional advantages of serverless printing that streamline IT print management:

 

Serverless printing eliminates all your print servers.

Going serverless means eliminating all of your print servers and replacing them with a cloud solution so you can manage company-wide print activity from a central location. 

The returns are evident from the get-go. 

No more PrintNightmare or single point of failure. Server crashes, spooler hangs, and other downtime vulnerabilities that impact print availability go away. Data-heavy print jobs no longer have to travel across the WAN to and from a datacenter or a consolidated server. Plus, you reduce infrastructure, increasing productivity across your company.

 

Serverless printing gives your hybrid users mobile printing capabilities.

In this case, mobile printing means printing on-the-go, regardless of location.

End users moving between offices can gain instant access to network printers in your cloud based on their location. Serverless solutions allow admins to either set up automated deployments based on IP address range or empower users to install printers themselves without requiring elevated privileges. 

Serverless solutions also offer off-network printing capabilities, enabling users to print to any networked printer from anywhere and keeping jobs encrypted behind your company’s firewall. This functionality discourages users to print from home and keep confidential print data secure—without tapping into costly VPNs.

 

Serverless printing increases your print security. 

Eliminating your print servers already offers a significant security boost; however, the security benefits of serverless printing extend much further than servers. In particular, going serverless prevents document theft and provides automated security updates

Document theft is a risky business. But it can be done easily by leaving documents unsecured in the print tray. Serverless printing removes that risk by providing secure printing features that enable end users to hold print jobs on their workstations until they authenticate at a designated network printer. Popular authentication methods include badge swipe, control panel application, or mobile app release.

Serverless solutions also roll out automatic updates hundreds of times per day to fill in any existing security gaps in your print environment. This takes the pressure off of admins to apply patches manually just to keep attackers out. 

 

Serverless printing consolidates your print management.

Whether you have one or 100 printers, serverless printing provides a way to centrally manage all of your users and devices on a single platform. 

What does this do for admins?

Print-related requests can be addressed quicker. Deployments can be done in just a few clicks—without GPOs and scripts. And you can delete or add printers and users with ease. 

This is awesome for IT. But users benefit just as much.

Users get printers faster, printer uptime increases, and they stop calling the helpdesk to add or install printers. Serverless printing solutions are also more device-agnostic than traditional print environments, meaning users can utilize any networked devices to print regardless of operating system or printer manufacturer. 

 

Serverless printing creates eco-friendly habits through cost-efficient printing.

Sustainability and savings go hand-in-hand with serverless printing. This is possible through tracking print jobs and setting print quotas

Serverless solutions unify your entire print environment, providing insights into print jobs by user, device, and department. This allows you to calculate costs per print job and generate reports to see where your organization could be saving money. You can also manage printer settings in bulk, such as ensuring users are printing with duplex settings and only using color ink when necessary.

To stay within budget and create more intentional printing habits, you can also set print quotas by volume or price. This keeps printing costs down and promotes sustainability throughout your organization.

Learn more about how serverless printing promotes eco-friendly habits here.  

 

Serverless printing drives Zero Trust adoption.

Users in Zero Trust environments are essentially guilty until proven innocent. They’re required to authenticate and are continuously validated before gaining access to necessary applications. 

With serverless printing solutions, you can reduce legacy infrastructure, receive constant security updates, and authenticate end users throughout the printing process to prevent data theft. Going serverless makes it easier to adopt Zero Trust, allowing you to:

 

Minimize Attack Surfaces: Removing legacy infrastructure like print servers minimizes your company’s chances of being breached.

Protect Confidential Data: Keeping print jobs local and implementing secure printing features ensures documents and data stay in the right hands.

Authenticate End Users: Requiring end users to verify their identity before they can print keeps out internal attackers.

Defend Against Attacks: Receiving automated security updates allows you to verify that your devices and data are fully protected.

Support Hybrid Workforces: Allowing hybrid workers to print securely to network printers when they are outside the company network keeps work moving. 

 

Try serverless printing for free. 

These advantages highlight just how serverless, centrally managed printing is actually far better suited for today’s enterprise environments than print servers. By implementing serverless printing, Cott, a massive beverage corporation with global reach, was able to eliminate more than 50 remote print servers, dramatically reduce the time and resources the company was devoting to print management and establish a scalable print environment for future growth.

The good news is you can go serverless too. 

PrinterLogic is a cloud-native, direct IP print management platform that centralizes your print environment by eliminating your print servers. We offer a complete SaaS platform that streamlines print management and empowers end users to install their own printers, helping to reduce helpdesk calls by up to 95%.

Get your free 30-day trial so you can experience serverless printing for yourself. 

Click here to get started.

The Challenges of Enterprise Secure Printing

Many moving parts define secure printing. But the key component of secure printing requires end users to take an extra step or two before they print, making it an ongoing challenge to implement.

This brings up two questions: 

What challenges do IT teams face when implementing secure printing?

and

Does secure printing inconvenience end users?

Let’s answer both.

The biggest challenges of enterprise secure printing

The purpose of secure printing is to keep all printed documents out of the print tray and prevent information theft. It’s a priority for many data-sensitive sectors, however, new workforce trends and legacy devices pose challenges that make it hard to implement.

Challenge #1: End users have to memorize yet another password. 

By now, most users know that complex alphanumeric passwords prevent unauthorized access to their devices. Yet many of them choose obvious words or phrases for their password (like “password!”) because they’re easy to remember and enter—making them almost as vulnerable as having no password at all. 

It’s difficult asking users not only to remember an extra password but to log into their computer and authenticate via your company identity provider. 

Asking them to memorize another password to release a print job—is borderline torture.

Challenge #2: Simplifying secure printing for your mobile users 

It wouldn’t be farfetched to assume that most of your users are probably roaming somewhere in your organization. They need to be able to print on the move. 

In many cases, they have to call the helpdesk to get a printer installed. This turns secure printing into a four-step process when it should only take two. Here’s what secure printing looks like from the viewpoint of a user:

Call the helpdesk→Wait for the printer to be installed→Send print job to printer→Release print job

Although this does enable them to print securely, it doesn’t streamline the printing process. Secure printing for mobile users should be as easy as “Click print and release.”

Challenge #3: Extending secure printing to off-network users 

Unsecured home office printers are considered printing enemy number one for most admins. 

Why?

Users can print sensitive documents to a printer on an unsecured network. That data sits on the printer, waiting for hackers to steal it. Plus, print jobs go untracked, leaving admins in the dark about who, when, and where of documents. Organizations usually counter home office printing with expensive VPNs or urge users to connect the printer to the workstation via a USB—both of which require hours of babysitting by admins.

Remote employees and contingent workers who operate off-network need a way to print securely to networked printers in your organization from their home office or other off-site locations. This eliminates risky home office printing and allows users to pick up their jobs when they visit the office. 

Challenge #4: Finding 100% printer-compatible solutions

If you have a homogenous printer fleet, good on you. 

But this isn’t the case for most organizations that employ a mix of MFDs and legacy printers from different manufacturers. 

It’s difficult to find a solution that allows you to utilize any of your printers for secure release and saves you the time and money of buying a whole new fleet. Another worry is deciding which authentication method fits your environment and end users. You may discover that users prefer using badge release to authenticate instead of entering a PIN on the control panel or enjoy scanning a QR code to release their print jobs. 

Either way, these are decisions you and your organization have to make. The ideal solution would be a printer-agnostic platform that allows for all authentication methods, but those are few and far between. 

Does secure printing cause problems for end users?

No. At least, it shouldn’t. 

We discussed a few pain points for secure printing like memorizing more passwords and calling the helpdesk to install printers. However, these can easily be averted by choosing a solution with the right tools. 

Even if end users do feel inconvenienced by a small change, the returns are rewarding and worth conveying:

  • Users’ environmental impact will decrease with more intentional printing.
  • Users can cancel print jobs before they are printed at any time. 
  • Employee and customer data are protected with every print job.
  • Users can release print jobs in bulk instead of making multiple trips to the printer.

You’d be surprised. Users may be happy to learn that their newly developed printing habits are making a difference at the workplace—and not at the cost of productivity.

Make enterprise secure printing an easy addition.

PrinterLogic’s serverless print management solution allows you to centrally manage your print environment from a single user interface. 

Our version of secure printing, Secure Release Printing, requires users to authenticate via one of these convenient methods:

Mobile QR Code: Users can scan a QR code on the printer with their mobile device to release held print jobs.

Web browser: Users can utilize any device capable of running a browser—PCs, Macs, Chromebooks, and even mobile devices—to access PrinterLogic’s web-based app and release their print jobs.

A badge/card reader: If your workplace uses a badge system, you can situate a badge reader next to the printer or use your printer’s preinstalled readers. Employees can then release their print jobs on any printer associated with their badge.

Control Panel: Provided the printer is compatible, the dedicated PrinterLogic app can be installed directly on the printer itself. Users can then log in using the printer’s LCD screen and release their print jobs. No additional hardware is required.

For mobile employees traveling between offices, our Self-Service Installation Portal empowers users to install their printers without calling the helpdesk, giving them instant access to printers and increasing productivity.

Secure Release Printing also extends to your remote users, allowing them to print off-network to any networked printer and release them when they get to the office.

All-in-all, PrinterLogic makes enterprise secure printing so easy that end users will have no reservations about using it. 

Try secure printing free for 30 days

Or check out our Secure Release Printing white paper to learn more.

PrinterLogic Receives 2023 MSP Today Product of the Year Award

We are thrilled to announce that PrinterLogic, the leading print management solution from Vasion, has been honored with the prestigious 2023 MSP Today Product of the Year Award! Presented by TMC, a global media company and owner of MSP Today News, this recognition highlights the exceptional innovation and successful deployment of PrinterLogic through the channel.

“Winning the 2023 MSP Today Product of the Year award serves as a testament to Vasion’s mission of empowering MSPs to make digital transformation available to everyone,” remarks Jay Christensen, VP of Channel Sales for Vasion. “We are fully dedicated to making print and digital workflow management easier and more profitable for MSPs, allowing them to thrive in a competitive landscape and exceed client expectations.”

PrinterLogic has revolutionized print management for Managed Service Providers (MSPs), addressing the complexities of managing printers across diverse IT infrastructures and providing a modern solution for the cloud era. With PrinterLogic, MSPs can eliminate print servers, simplify print management processes, and enhance security for their customers’ print environments.

“It gives me great pleasure to honor Vasion as a 2023 recipient of TMC’s MSP Today Product of the Year Award for their innovative solution, PrinterLogic,” said Rich Tehrani, CEO, of TMC. “Our judges were very impressed not only with the features and value of the solution but also with Vasion’s Channel strategy to expand their market share and provide first-class service to their customers.”

The award recognizes PrinterLogic’s outstanding features, value, and channel strategy, contributing to its growing market share and customer satisfaction. With customers worldwide, PrinterLogic has established itself as a leader in the print management space, offering unparalleled reliability, security, and advanced functionality.

Its multi-tenant management platform, combined with cloud-managed direct IP printing, enables MSPs to centralize print management, enhance security, and deliver exceptional print experiences for their customers. With features like Off-Network Printing and Secure Release Printing, MSPs can ensure data security and compliance while providing convenient and user-friendly print solutions.

Vasion is grateful to TMC and MSP Today News for recognizing PrinterLogic’s innovation and impact in the MSP community. This award motivates Vasion to continue delivering cutting-edge solutions and empowering MSPs to thrive in the digital age.

To learn more about PrinterLogic and how it can transform your print management capabilities, visit https://www.printerlogic.com/msp-partner/ and request a demo. Join the growing community of MSPs who have discovered the power of PrinterLogic and experienced the benefits of modern print management.

About MSP Today

MSP Today is the premier online destination for MSPs (Managed Service Providers) and IT service providers worldwide. As the industry’s leading web portal, we are committed to delivering timely and relevant news, cutting-edge product information, and invaluable insights to empower MSPs and IT professionals to thrive in today’s rapidly evolving technology landscape. At MSP Today, we understand the challenges MSPs and IT service providers face in navigating the complexities of the modern business environment. Our dedicated team of expert journalists and industry analysts bring you the latest trends, best practices, and industry thought leadership to help you stay ahead of the curve. Whether you’re seeking in-depth articles on emerging technologies, comprehensive product reviews, or actionable tips to optimize your IT services, MSP Today is your go-to resource for all things MSP-related. Join our vibrant community today and unlock the knowledge, resources, and networking opportunities to propel your MSP business to new heights. Follow MSP Today on Twitter or join our LinkedIn group. Subscribe or visit www.msptoday.com.