Printing Management Software: Do You Need It?

Originally published July 5, 2023. 

According to printing giant Xerox, 61% of organizations have experienced data losses due to unsecure printing practices. Internal document theft is up. The financial damage caused by data breaches is getting harder to swallow. And companies are taking note.  

These are staggering threats from something as simple as printing a document. The good news is that secure printing solutions can protect your organization, as well as offer some cost-saving benefits.  

So, what are secure printing solutions, and why do you need them? 

What is secure printing?

Secure printing is the process of releasing a print job at a designated printer using one of several authentication methods. Documents are held in a queue until the user is physically present at the printer. Authentication methods vary—from entering an employee PIN to scanning an ID badge or using a mobile application—and can be released only when the user is physically at the printer. 

Secure printing is slightly different than pull printing. Pull printing allows jobs to be released at any pull printing-enabled network printer. Regardless, secure printing and pull printing offer an additional layer of security that protects confidential documents. However, secure printing solutions provide benefits that extend to the remote workforce and help future-proof your print environment. 

How can secure printing solutions benefit you?

1. They help you reduce legacy infrastructure.

Secure printing solutions aren’t exactly “secure” if you can’t reduce legacy infrastructure. In this case, we’re talking about print servers. 

After the PrintNightmare fiasco in 2021, it became clear that print servers needed to be wiped from the picture. Secure printing solutions remove print servers from the equation and don’t hold print jobs in a spooler queue. Instead, print jobs are held at the workstation or the printer and remain on the local network until a user is ready to release it.

In addition to increased security, eliminating legacy infrastructure can save a lot of money. Up-front cost is a common concern when replacing entire systems, but some executives don’t realize that legacy printers require high amounts of electricity and frequently need repairs. Secure printing solutions allow teams to get rid of the expensive, clunky legacy equipment and offer more energy-efficient and long-lasting printing options. 

2. They allow remote workers to print securely.

Remote workers need a way to print securely without having to resort to printing on an unmanaged, off-network home printer. Secure printing solutions can give contractors, remote workers, and roaming employees the ability to print to an in-network printer while working on an outside network. 

This functionality enables out-of-office end users to print freely and release documents at the office at their convenience, putting a stop to using home office printers (which are a huge security liability and impossible for admins to track). Even with remote employees working all around the globe, secure printing also offers visibility.

Furthermore, secure off-network printing capabilities offer employees a flexible way to deliver confidential documents to someone in the office instead of sending personal or customer information to them via email.  

3. They adhere to Zero Trust standards.

Secure printing is a crucial aspect of complying with Zero Trust standards, meaning that anyone who wants to print must provide verification. The additional layer of security keeps confidential information in the hands of those who printed it. That level of authentication is a step in the right direction, but to be considered a Zero Trust-caliber secure printing solution, it also has to integrate with the identity providers (IdPs) used in your environment. 

IdPs provide your company with a double layer of security that end users must go through before they can print. IdPs also restrict users to the necessary applications they need to do their job. Adding secure printing functionality on top of that dramatically reduces the risk of identity and document theft, helping you achieve Zero Trust Printing


4. They give users mobile printing capabilities.

Secure printing capabilities can extend to your end users’ mobile devices. If you’re managing a BYOD environment, leveraging phones, tablets, and laptops to print securely is a great way to cut down on costs and boost productivity simultaneously. Users can send print jobs to a designated printer on the company network and release them later without having to hop on specific company computers just to print a few documents.  

However, there’s a caveat to this one. 

Not all secure printing solutions offer 100% compatibility with all printer models and operating systems (this one does). So, make sure to choose a solution that checks all the boxes for the devices and printers in your environment. 


5. They future-proof your business.

Theft isn’t going away. But it’s possible to mitigate it. 

Secure printing solutions set you up for success and reduce the chances of information being exploited for personal gain or a competitive advantage. They’re able to meet the demands of a hybrid workforce and offer a consistent end-user experience that doesn’t hamper productivity. They enable printing from an array of mobile devices and are built around maintaining compliance throughout all industries. 

Even better, they take pressure off IT.

With a more modern and free IT team paired with the ability to work with remote and hybrid employees, secure printing solutions pave the way for you to thrive now and in the future. 

Secure Printing Solutions on a Single Platform

One problem with most of the secure printing products on the market is that they require a print server, which means that if your print server goes down, everything ceases to work. 

PrinterLogic eliminates your print servers and removes the single point of failure while providing a centrally managed direct IP printing platform. On top of that, PrinterLogic is 100% device- and OS-agnostic and integrates with all major IdPs. 

PrinterLogic’s version of secure printing, Secure Release Printing, holds print jobs on the user’s workstation and empowers users to release print jobs using one of the following methods:

  • Smartphone App/QR Code
  • Control Panel
  • Web Browser
  • Badge reader

Plus, get access to additional secure printing features like Off-Network Printing, Mobile App Release, and Concurrent IdP Support to extend the security reach of your print environment. 

See firsthand how PrinterLogic leverages secure printing features in the cloud and gives you the protection you need in today’s print environments.
Schedule a demo and see how PrinterLogic can change your printing today.

Print Management Software Trends in 2024

Print management software is a massive market, and it’s growing fast. The market is expected to grow at a CAGR of 18.4% for the next seven years, likely becoming a $6.3 billion market by 2031. As print management trends shift toward efficiency, security, and environmental responsibility, it’s easy to see the reasons behind such growth.

Here are some of the top print management software trends for 2024, and why they will be a differentiating factor for businesses. 


The Print Management Trends You Can Expect to See in 2024

Print management affects every aspect of a business and can have ripple effects through many departments, making the current trends a reflection of larger workplace trends. These are the top trends coming to print management in 2024:


Print management solutions with transparent sustainable printing capabilities

Customers are demanding more insight into the environmental impact of their print environment and print suppliers. About 70% of organizations say it’s important that their print supplier provides a range of sustainable products and services, and 69% think it’s important for print suppliers to show they are reducing their own environmental impact.


AI will make print management solutions more effective

As artificial intelligence continues revolutionizing technology, the print management market can also benefit. Print management software can implement AI solutions to reduce downtime, optimize print workflows, predict maintenance needs, and detect security breaches faster, among many other advantages.


Users will expect high availability, flexibility, and scalability in the cloud

Businesses are developing ways to become more agile while also reducing costs (both financial and environmental) compared to operating an on-premises environment. In addition to cutting costs and improving agility, cloud-first organizations are better prepared for advanced cyberattacks through optimized data compliance and security.

The shift to cloud-first solutions goes hand-in-hand with another trend: International business travel and in-person events are expected to increase in 2024. The growing amount of travel means that not only will people print more from work, but they’ll also print more from various off-site locations. If you plan to attend industry events while staying connected to work, you’ll need to be prepared with flexible and secure printing solutions.


Print security continues to become a higher priority

Print management solutions continue to boost their credentials when it comes to data protection and theft prevention. They do this by providing security features like pull printing and integrations with IdPs. Customers looking for secure printing should plan to leverage solutions that adhere to SOC or ISO security frameworks.


Return to office push = More printing

A whopping 90% of companies plan to implement return-to-office policies by the end of 2024. That means more people will be printing at the office, which costs more money to cover increased resource use. If your organization is moving employees back into the office, you may want to start looking for a solution that limits print volumes and keeps print costs in check.


Simple user experience will become a priority

Change is challenging. Implementing a print solution that doesn’t require users to jump through hoops is key. The learning curve for IT should be minimal as well. If your print management software has a better user experience, your employees are more likely to adopt the solution more quickly while maintaining or improving productivity.


Sustainability and eco-friendly printing will be non-negotiable 

Sustainability is a major factor driving printing trends, too. Print management is a key way to reduce paper waste and protect the environment; however, it’s just as important for the business. According to Brand Times, sustainability will be a key growth driver in 2024 because it will materially affect profit centers, stakeholder management, and market share.

As sustainability gains importance, print management software will incorporate more features to support environmentally responsible printing. This may include:

  • Eco-mode printing: Introducing further settings for reducing energy consumption.
  • Carbon footprint tracking: Tools that allow organizations to measure and reduce their carbon footprint.
  • Paperless initiatives: Integrating with document management systems to promote paperless workflows.


How PrinterLogic Prepares You for 2024 and Beyond

PrinterLogic is the key to future-proofing your print management for 2024 and beyond. Our solution simplifies your print infrastructure while reducing print tickets by 90%. Centralized management increases the security and efficiency of print jobs while still supporting flexible, scalable, and secure printing. And because PrinterLogic is a centralized cloud-native solution, you can access your critical print data from a single pane of glass so you can start printing less, saving money, increasing sustainability, and being more transparent with future customers. 

If you’re interested in accelerating automation and digitization and keeping up with print management trends, schedule a demo with us today.

Managing Your Clinical Printing with Epic from a Unified Platform

This blog is part of a three-part Output Management series about the Oracle Health EHR , Epic, and SAP connectors. Read the other installments on Oracle Health EHR and SAP

Epic Systems Inc. is the leading supplier of Electronic Medical Records (EMR) software in the U.S. and is expanding its customer base worldwide. It’s a highly trusted solution for many healthcare organizations. 

Despite Epic’s many strengths, managing printing in this environment is often challenging for IT because Epic queues are handled separately from other forms of (non-clinical) printing. There’s a way to unify the management of both administrative and clinical printing in a single Administrative (Admin) Console, with additional secure print methods—I’ll explain below.

But first, how can Epic host your environment?

Epic has two primary hosting architecture options: an on-premises, customer-hosted model and a cloud-based, Epic-hosted model. Customers may choose either model based on their infrastructure and the amount of control they want to have over their environment.


An on-premises, customer-hosted model is a traditional method for Epic installations. It offers IT admins more control but requires more infrastructure and resources. Print management can be labor-intensive. Because printing is mission-critical, IT admins must create and manage multiple identical print servers for load balancing. They monitor their status and keep them synchronized.


When Epic hosts the solution in the cloud, print servers are no longer controlled by the healthcare client, and administrators can no longer add to, remove from, or make changes to their print queues. Nor can they install software to help them manage their environment. They must contact Epic to open a ticket for every change. The response can be fast, but in some cases, there are delays. Many admins we work with want a more straightforward solution they can control. 

Either model has upsides and downsides. In any case, managing printing can be cumbersome without a solution to reduce the complications of multiple asynchronous servers and limited administrative access.

That’s where PrinterLogic comes in. 

PrinterLogic gives IT full control and allows healthcare organizations to manage all of their printing from one Admin Console—both for the clinical Epic environment and business-management office printing.

There are two ways PrinterLogic manages printing for Epic customers. One involves keeping the traditional Epic print servers but providing a powerful Admin Console for managing drivers and print settings across the Epic infrastructure. The other method is available by installing the PrinterLogic Epic Connector. Our Epic Connector eliminates the need to deploy drivers and queues to print servers altogether, unifying all forms of healthcare print management—including clinical and general office printing—from a single pane of glass. I’ll explain how it works. 

How does the PrinterLogic Epic Connector work?

The PrinterLogic Epic Connector reroutes print jobs so that, rather than flowing through a web of disconnected servers and drivers, it’s directed through PrinterLogic to the destination printers. The PrinterLogic Admin Console then becomes “mission control,” enabling you to manage the various servers, drivers, and queues across both Epic and clinical printing without the need for third-party equipment or services. 

Here’s how it works in 4 steps:

  1. The Epic Connector utilizes Epic’s Output Management API to receive documents to be printed directly from Epic, sent via HTTPS.
  2. These documents are sent with an XML file specifying the destination printer, print settings, the user who sent the job, and additional metadata. 
  3. The Epic Connector processes the job without a driver, eliminating the need to spool and render the job as with a traditional driver.
  4. Once printed, the Connector will use the included metadata to properly report user-level printing records and respond back to Epic that the job was successfully printed. This service includes automatic redundancy to protect against failures ensuring business-critical Epic printing is not interrupted. 



This architecture can be used with either on-premises or cloud-hosted instances of Epic on version 2018 or later.

This solution allows end users to securely hold their print jobs, which requires the user to authenticate their identity at the printer with an employee badge swipe, QR code scan from a mobile device, pin or password, and other release mechanisms, for the job to print. Secure Release can reduce print volume by up to 20 percent and prevent PHI or PII from being exposed to unintended viewers. 

Off-Network Printing is another method—allowing any traveling or contracted providers working in a hospital or clinic temporarily to still access networked printers and print, while not having official network access. When a job is printed via an off-network print queue, the job travels through the cloud, is received by an Internal Routing Service on the network, then pulled to the destination printer. 

How is the Epic Connector set up with an existing environment?

Setting up centralized management of printer drivers and settings for all Epic print servers is very straightforward. It only requires one simple step: The administrator installs the PrinterLogic agent on each server and allows the agent to import all existing print queues and their settings. 

Once imported, the administrator can work completely from PrinterLogic’s web-based Admin Console to update drivers, change settings, add or remove queues, and more, to gain more granular control over their environment. 

These changes automatically apply to all appropriate print servers to keep them in sync with one another without the need for manual changes or scripting. This method is only supported with on-premises instances of Epic.

Interested in eliminating all of your print servers?

We deliver a highly available serverless printing infrastructure, all managed from a cloud-based centralized Admin Console. We’d love to show you how. Schedule a demo here to learn more. 

PrinterLogic Receives 2023 MSP Today Product of the Year Award

We are thrilled to announce that PrinterLogic, the leading print management solution from Vasion, has been honored with the prestigious 2023 MSP Today Product of the Year Award! Presented by TMC, a global media company and owner of MSP Today News, this recognition highlights the exceptional innovation and successful deployment of PrinterLogic through the channel.

“Winning the 2023 MSP Today Product of the Year award serves as a testament to Vasion’s mission of empowering MSPs to make digital transformation available to everyone,” remarks Jay Christensen, VP of Channel Sales for Vasion. “We are fully dedicated to making print and digital workflow management easier and more profitable for MSPs, allowing them to thrive in a competitive landscape and exceed client expectations.”

PrinterLogic has revolutionized print management for Managed Service Providers (MSPs), addressing the complexities of managing printers across diverse IT infrastructures and providing a modern solution for the cloud era. With PrinterLogic, MSPs can eliminate print servers, simplify print management processes, and enhance security for their customers’ print environments.

“It gives me great pleasure to honor Vasion as a 2023 recipient of TMC’s MSP Today Product of the Year Award for their innovative solution, PrinterLogic,” said Rich Tehrani, CEO, of TMC. “Our judges were very impressed not only with the features and value of the solution but also with Vasion’s Channel strategy to expand their market share and provide first-class service to their customers.”

The award recognizes PrinterLogic’s outstanding features, value, and channel strategy, contributing to its growing market share and customer satisfaction. With customers worldwide, PrinterLogic has established itself as a leader in the print management space, offering unparalleled reliability, security, and advanced functionality.

Its multi-tenant management platform, combined with cloud-managed direct IP printing, enables MSPs to centralize print management, enhance security, and deliver exceptional print experiences for their customers. With features like Off-Network Printing and Secure Release Printing, MSPs can ensure data security and compliance while providing convenient and user-friendly print solutions.

Vasion is grateful to TMC and MSP Today News for recognizing PrinterLogic’s innovation and impact in the MSP community. This award motivates Vasion to continue delivering cutting-edge solutions and empowering MSPs to thrive in the digital age.

To learn more about PrinterLogic and how it can transform your print management capabilities, visit and request a demo. Join the growing community of MSPs who have discovered the power of PrinterLogic and experienced the benefits of modern print management.

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