Secure Document Printing Solutions

Originally published on January 13, 2016

IT professionals have started asking the same questions about their print environment as they do when they try bungee jumping for the first time.

  • Is it safe? 
  • Is the equipment secure? 
  • Is it worth my time? 
  • How much does it cost?

Organizations have taken a different approach to print security following the global shift to remote and hybrid work. Additionally, companies have increased their use of contingent labor over the past few years to reduce costs and improve workforce flexibility and they’ve done so at a rapid pace. A recent labor report found that almost 30% of workers at large enterprises are already contingent.

For many organizations, it sparked a movement toward a Zero Trust Printing infrastructure. They’re now tasked with finding out where to start and learning how to efficiently address their print security concerns. 

Fortunately, achieving secure printing doesn’t require you to perform any daring stunts or leave your comfort zone. 

 

What’s the First Step?

Technology is the core of business operations. We get comfortable with the tech we have, making it hard to stray away from what’s familiar. However, outdated legacy hardware is becoming more expensive to maintain, failure rates are higher, and they limit scalability. 

In the case of print environments–it’s print servers that haven’t aged well. 

Print servers impair mobility and simply don’t keep up with current workforce demands. Not to mention, companies utilizing print servers are constantly looking over their shoulders in case of another PrintNightmare

If you eliminate your print servers and move to a serverless cloud printing solution, your printing infrastructure receives an immediate security boost and opens the doors for integrations with modern software solutions. 

 

How Does Secure Printing Work?

All print jobs start with the end user. When a user prints, their documents are left in the print tray–sometimes accidentally exposing confidential information. Sensitive information ranges from everyday payroll (Wait a sec…Doug makes how much?) to customer information. To steer clear of HR nightmares like these, it’s important to empower users to release print jobs when they are ready and eliminate the possibility of another person viewing it. 

PrinterLogic offers Secure Release Printing with flexible methods to lock down your physical documents and ensure that only authorized users can release print jobs when they’re ready. Your confidential material is kept away from prying eyes and out of the hands of competitors, guests, or non-sanctioned employees. PrinterLogic’s Secure Release Printing feature gives users many different kinds of release methods to suit a variety of print environments:

  • Badge: Release print jobs with the simple swipe of a badge or card. 
  • Smartphone App: Allows users of iOS and Android devices to quickly and securely release print jobs, eliminating the need for a badge scan release system.
  • ID/PIN: Log in and release print jobs from your printer’s LCD control panel via Active Directory login or PIN Authentication.
  • Web Browser: Enables any device with browser access to connect to PrinterLogic’s web-based application to release print jobs securely.

 

How Can Hybrid Workers Print Securely?

A study by Quocirca found that employee-owned home printers were ranked as a bigger security threat than office printers by IT decision-makers. For workers that need to print, it’s easy (and cheap) to stroll over to the local shop and buy a printer to get the job done. The downfall is these printers usually go unmanaged and create new attack vectors for hackers, especially since most individuals don’t maintain proper firmware updates like an IT professional would. Organizations need a solution that is promotes office printer usage, requires minimal maintenance, and lets workers send jobs to an office printer without information being exposed.  

PrinterLogic’s Off-Network Printing feature fills the security gaps created by hybrid and contingent workforces by providing convenient access to printers and allowing workers to print securely to a printer behind your organization’s firewall, regardless of which network they are on. The feature also promotes collaboration with office staff and moves away from old-school workarounds like sending emails, third-party printing services, or even mailing a document. Users can hold the print job until they or a collaborator goes to the printer and authenticates it, maintaining documents confidentiality.

 

A Flexible and Secure All-In-One Solution

The best solutions are the ones that work behind the scenes, require little-to-no time to learn, and are designed to grow with an organization. Using PrinterLogic SaaS as your secure printing solution you gain access to a ton of additional benefits that help you maximize savings and give you optimal visibility over your entire printer fleet with minimal effort and maintenance for IT teams. 

Even better, secure printing with PrinterLogic is independent of any device manufacturer, giving you the freedom to work with your existing devices or migrate to any manufacturer you choose in the future while still enjoying the benefits of our secure print solution.

Wait…You Spend How Much On Printing?

Nothing makes us more upset than unknown costs. We’ve all been there. 

Bought a ticket to a sporting event recently? 

You choose your desired seat, pay $60, and before you know it, you’re hit with an extra $22 for a “just because you were born” fee followed by a “because we can” fee. You’re stuck paying 36% more than the displayed price! Costs like these aren’t necessarily hidden, but these prices are literally coming out of left field. 

Printing is a similar story. Most companies don’t know about their print environment let alone how much money they’re squandering.

A Gartner report states that 90% of North American companies are unaware of how many printers they have or how much they’re actually spending on print. Moreover, companies are also missing out on 10% to 30% in potential savings due to lack of insight into their print environments. 

Instead, businesses are paying out the wazoo for printing costs they can’t identify, leaving them scratching their heads about where their money went.  

Let’s discover some annual hidden costs based on mid-size businesses of 500 employees.

 

Trees, Trees, and More Trees

Paper is as relevant as it’s ever been in the office despite companies pushing toward a digital workplace. According to Formstack, the average worker uses about 10,000 pages per year. Of those 10,000 pages used, about 45% are thrown away by the end of the day.

Let’s put this into perspective. Shall we?

The average cost of one ream of paper (500 pages) on Amazon when buying in bulk is $5. For a medium-sized business with 500 employees, you’re looking at $50,000 per year in used paper. Forty-five percent of those dollars go straight to the trash within 24 hours.

The Math

One ream of paper = $5
20 reams (10,000 sheets) = $100
500 employees x $100 = $50,000
$50,000 x 0.45(wasted paper) = $22,500

Money wasted on paper: $22,500

 

Think Gas Is Expensive? Try Ink. 

We can’t talk about printing without bringing up the “liquid gold” of the office.

As the Gucci of office supplies, it’s no surprise that companies spend more on ink than they do on printers themselves. A study on ink cartridges found that the average company spends $120 per year on black ink and $150 on color ink per printer. $370 per printer isn’t chump change when you crunch the numbers. 

IT Pro Portal considers an optimal employee/printer ratio to be 4.4 to 1. Do the math and you’ve got 113 printers, meaning $41,810 (113 x $370) is being spent on ink yearly. Take into account that 45% of documents don’t last a full day, and you may as well just pour half the ink out of the cartridge.

The Math

Average ink price for one printer yearly = $370
500 employees ÷ 4.4 (ratio of employees per printer) =113
$370 x 113 printers = $41,810
$41,810 x 0.45 (wasted paper) = $18,814

Money wasted on black and color ink: $18,814

 

Time: The True Money-Guzzler

Have you ever printed something only for it to be sent into the abyss, leaving you helplessly wandering for what seems like forever? We’ve all done it. When dealing with an unmanaged print environment, it becomes more common. According to Offix, the average full-time employee spends up to 20 minutes per week simply looking for a document or waiting for print jobs. Yep, that’s going to cost you. 

Let’s start with how much the average full-time employee makes hourly as reported by the Bureau of Labor Statistics (2022): $26 

Because employees are searching for documents for 20 minutes per week, organizations are spending $8.66 per employee–just for them to look for documents that should be easy to find. 

Think about it: With 500 employees (500 x $8.66), our mid-size company spends $4,330 weekly on lost documents. The aphorism time is money certainly rings true here. 

The Math

20 min = 0.33 hours
$26 average hourly pay x 0.33 = $8.66
$8.66 x 500 = $4330 weekly
$4330 x 52 weeks = $225,160

Yearly spend on employees looking for documentation: $225,160

 

Print-Related Helpdesk Calls

Paper jams, faulty scanning, and printer installations are all reasons someone would reach out to the helpdesk for assistance. According to a Gartner report, these helpdesk calls–big or small–account for roughly 50% of an IT team’s workday. At an average of $22 per call (BMC), the yearly cost of print-related calls is sure to raise some eyebrows. 

Let’s say a company has six technicians that regularly take on 20 tickets per day (120 tickets). That’s 60 print-related helpdesk calls made daily, 1200 monthly, and 14,400 yearly. If you consider our average helpdesk call cost ($22), businesses could just write a blank check and hand it over to the IT director. 

The Math 

60 calls x $22 = $1320
$1320 x 5 days a week = $6600
$6600 x 52 weeks = $343,200

Yearly spend on print-related helpdesk calls: $343,200

 

The Total Damage

Total $ wasted on printing for a mid-size business of 500 employees: $609,674

With 1000 employees: $1,219,348

With 2000 employees: $2,438,696

 

We Know What You’re Thinking

These are massive prices to pay for unnecessary printing expenses. Although these are estimates based on various sources, it gives you a good idea of where money is going when you don’t have a centrally managed print environment. We didn’t even cover the cost it takes to maintain print servers and what percentage of documents never leave the print tray–both of which will leave you furious–so we’ll save that for another time. 

In the meantime, if you’re looking to cut costs by reducing your environmental footprint, cutting down print-related helpdesk calls, and saving precious time, PrinterLogic has the answers to all your printing woes.

WE ELIMINATE YOUR PRINT SERVERS and offer a centralized print management solution to relieve IT teams of mundane print-related tasks with the simple flip of a switch. 

 

The Logic Behind PrinterLogic

Let’s start by defining logic in its simplest form: a reasonable way of thinking about something

Like most of history’s innovative thinkers, many of their inventions were powered by logical thinking. Apple, for example, was on the brink of bankruptcy for 12 consecutive years until 1997, when Steve Jobs returned to the company. Why was Apple a bust in the first place? The products were difficult to use, the vocabulary was too advanced, and it didn’t seem accessible to the average consumer. Jobs stepped in and made Apple products easy to use, simplified their messaging, and made the product accessible to all. Jobs understood what would benefit customers and his logic made Apple a $2.55 trillion company.  

We’re not comparing PrinterLogic to Apple, but reasonable thinking is the motivation behind developing our products. Print servers were developed in the 1980s, roughly around the time when the first commercially available cell phone was released—the DynaTAC (aka The Brick).

Have you seen anyone walking around with one of those bad boys on their ear recently? Sure you haven’t. They’re inconvenient and clunky. Plus, better options are out there.

Then why are print servers still a thing? 

Let us share some of the logic behind PrinterLogic.

 

How can PrinterLogic save you time?

Print servers were invented with good intentions. They provided IT teams with centralized management, a way to deploy printers through GPOs, and a delivery system for printer driver updates. Unfortunately, as technology has progressed and companies continue to scale, IT teams have been tasked with maintaining highly complex print environments, making it difficult to identify problems due to a lack of oversight. Not to mention, their central point of failure causes a massive dip in production if something goes awry. 

Print server management is one thing, but the amount of helpdesk calls from employees for minor printer issues is another beast. Gartner estimates that 50% of IT helpdesk calls are print related. This means IT teams are spending hours upon hours a day resolving print issues instead of executing their overall IT strategy. 

Our Logic: You don’t have to spend time on something that doesn’t exist! 

Operating under the mantra Eliminate Print Servers, PrinterLogic sets out to deliver its straightforward promise to customers across the globe. We greatly reduce the number of helpdesk calls to your IT team by empowering end users to find and install printers with our Self-Service Printer Installation Portal. There, employees can choose their desired printer via a company floor plan or a list. One or two clicks and end users have a printer ready to go. 

 

How can PrinterLogic save you money?

A report by Gartner estimates that companies spend an average of $5000 per year on licensing, storage, and maintenance for Windows print servers. This number may seem like chump change; however, if you’re a large company with thousands of printers and employ multiple print servers in different locations, these numbers add up. 

We’ve already mentioned helpdesk calls as a time-killer, but they may as well be cash-guzzlers. Global Help Desk Services calculates that the average cost per helpdesk ticket is $25. If a company averages 500 calls monthly, it can expect to spend a whopping $12,500. 

Perhaps the most understated reason money is wasted on printing is the lack of insight admins have into their print environment. When admins are unable to identify printing habits on the user, device, and organizational level, how can they possibly know where company dollars are going?

Our Logic: More insight equals money saved.

After PrinterLogic eliminates your print servers and moves you to its SaaS platform, you’ll have access to advanced reporting capabilities. This enables administrators to see printing activity across your entire organization. Reports are sent to the Admin Console where administrators can collect data and answer valuable questions about the cost of printing on a single printer or identify the cost of toner and paper for the entire organization.

Looking to stay within a budget? No worries. We have a Print Quota Management feature that helps organizations stay within their print budget and gives admins control over how much a user or group can print by volume or price. You set the limit and let Print Quota Management do the heavy lifting. 

 

How can PrinterLogic help companies keep up with today’s security standards?

You’ve heard of Zero Trust Network Architecture by now, right? If you haven’t, it’s the new standard that security organizations are embracing to secure their data and reduce the blast radius if an attack does happen. Cyber attackers are getting more crafty, but in particular, they are able to exploit the security shortcomings of legacy infrastructure. Security lapses like PrintNightmare, for instance, could have been avoided if companies had moved to modern printing methods. 

To put it simply—no print servers, no PrintNightmare. 

But this is just one piece of the puzzle. Printers themselves are a very vulnerable endpoint. So much so that companies are beginning to lose confidence in their ability to secure them. According to a study by Quocirca, 74% of companies don’t think they can attain a secure print environment. It’s clear to organizations that print security is essential within their digital infrastructure. But how do you achieve maximum print security?

Our Logic: It’s hard to attack a print environment that is (micro)segmented and constantly updating. 

With PrinterLogic’s direct IP printing platform in place, your company’s print jobs are no longer being sent to a print server or placed in a print queue, so there is virtually no opportunity for documents to be intercepted when they are being delivered to the printer. Thanks to microsegmentation on the workstation and device level, other devices are not at risk of being exposed if a breach does happen.  

PrinterLogic’s cloud-native SaaS solution is dynamic and constantly updating behind the scenes to improve functionality and make sure pre-existing security gaps are closed. Your IT team no longer has to go into panic mode waiting for a new security patch or live in fear of falling behind on updates in general. To sum it up, we’re constantly working to keep cyber attackers out. 

 

How can PrinterLogic make IT’s lives easier?

We’ll keep this one short since the goal is to keep it simple

It’s the year 2022. IT directors and their teams are struggling to reign in their print environment. The complexities of traditional print environments leave IT teams feeling unproductive and unable to tackle other tasks. Remember the stat “50% of helpdesk calls are print related” mentioned earlier? We know you’re biting off more than you can chew. 

Our Logic: Less is more. 

PrinterLogic offers benefits way beyond printing: 

  • One less print server means more savings.
  • Less print-related work means more time to pursue other projects.
  • Less stress means a happier work life. 
  • Fewer complexities mean more accountability.

You get the gist. 

Eliminate print servers. Rest easy with PrinterLogic.

The Zero Trust Series: Integrating With The Best

In part four of our Zero Trust series, we discussed how to make your VDI environment Zero Trust compliant and how most third-party VDI printing solutions leave less to be desired in terms of flexibility and ease of use. 

In the final part of our series, we’ll share how we integrate with next-generation operating systems like IGEL as well as top-shelf VDI solutions like Citrix and VMware to help you create a Zero Trust VDI Printing environment.

 

Our Partnerships

The definition of the office has changed because users can work from anywhere. The new “office”–your home, local coffee shop, and beach resort–has employees and organizations bringing many types of devices onto their networks. IT administrators must account for the security risks of bring your own device (BYOD) programs since many users rely on various devices to connect to a virtual environment. Additionally, admins must tailor their virtual desktop printing architecture to support these endpoint devices while allowing end users to print from various locations securely and efficiently.

That is why PrinterLogic works with popular VDI solutions–to help organizations bolster security across all endpoints and simplify printing for IT in today’s disparate work environments.

 

IGEL Integration

igel logo

IGEL and PrinterLogic have teamed up to deliver an integrated and secure VDI printing solution that ensures we continually meet the needs of organizations embracing Zero Trust Printing. As an Advanced IGEL Ready Partner, PrinterLogic has been tested and validated to work seamlessly with IGEL’s OS in any environment. That means any mutual customer can configure our centrally-managed, direct IP printing solution on any IGEL OS-powered endpoint. Print jobs can be sent directly from the IGEL-managed endpoint device to the printer, eliminating the need for scripting and GPOs.   

The PrinterLogic Client and Admin Consoles communicate with IGEL’s Universal Management Suite (UMS) and can be installed on-premise or via PrinterLogic’s SaaS platform. Through the Admin Console, printers are automatically assigned to users and devices depending on their physical location. Along with reducing legacy infrastructure, implementing PrinterLogic into your IGEL OS environment:

  • Provides airtight security for sensitive documents
  • Lowers front- and back-end costs by automating deployments and other admin tasks
  • Integrates printers into VDI environments like Citrix and VMWare
  • Limits print-related helpdesk calls
  • Gives administrators and executives visibility into all print jobs across their organization

IGEL’s smart and secure virtual endpoint management paired with PrinterLogic’s comprehensive serverless printing solution dramatically simplifies endpoint and print management across an entire organization, saving time and money.

Using IGEL-OS? Begin managing your print environment.

 

Citrix and VMware Integrations

There is a lot to love about Citrix and VMware VDI solutions. They offer a consistent computing experience for end users and are a staple across distributed environments. VDI solutions like these help workforces become more agile and decrease security risks by keeping data centralized. 

With all the positives that come with employing VDI solutions, their lack of scalable printing capabilities creates a gap in security and causes headaches for IT teams and users. It’s impossible to manage thousands of employees and their workstations, let alone manage all print environments across all enterprise locations. Other drawbacks of VDI printing include:

Printer redirection– Print jobs travel across the WAN, which consumes bandwidth and slows productivity.

Proximity printing- The process of assigning printers and their related drivers isn’t always dependable. 

Outdated hardware- Daily operations take a serious hit with the employment of print servers and slow print spooling. 

Lack of secure printing capabilities- Many third-party solutions don’t offer all of the necessary security features for Zero Trust compliance

PrinterLogic’s integration with Citrix and VMware helps organizations succeed in all facets of Zero Trust Printing while providing their IT teams with a simplified print management solution. Enterprises have access to a single, consistent printer installation portal across their entire workforce. From there, employees can simply pull up their organization’s floor plan and locate and install the printer of their choice. 

This integration takes pressure off admins by lowering the costs of maintaining the printer fleet, saving time, and allowing admins to tackle other activities. It also empowers end users to solve printing issues themselves. From a single pane of glass, PrinterLogic helps provision direct IP printers to individual endpoint devices, which enables print job compression, driverless printing, and increased visibility over your print environment.

Additional benefits of PrinterLogic’s VDI Printing solution include:

Automated deployments: Equip admins with the tools to automatically assign printers based on user, group, and organizational unit. 

Direct IP connections: Cut down on excessive WAN traffic and ramp up your print speeds by keeping jobs local. 

Self-service installation: Empower end users with the ability to identify and select printers that are closest to them. 

Location-based printing: Provision printers to users based on IP address with minimal configuration from administrators.

 

The Leader In Zero Trust Printing

We mentioned the shortcomings of VDI printing and how PrinterLogic augments VDI solutions’ printing capabilities. But how do PrinterLogic’s integrations with IGEL, Citrix, and VMware help you build a Zero Trust Architecture? We eliminate the single point of failure, help you gain insight to print jobs across your organization, and develop one-on-one connections between the client and the printer via direct IP printing. 

PrinterLogic’s direct IP printing platform inherently segments each workstation, limiting the blast radius of cyberattacks and keeping confidential data safe in the process. When you tack on advanced features like Off-Network Printing and Secure Release Printing, your organization has a fully equipped Zero Trust Printing environment that doesn’t require you to replace your old infrastructure. 

Want to learn more? Get a no-strings-attached demo of PrinterLogic’s VDI printing solution

The Zero Trust Series: Making VDI Zero Trust Compliant

In part three of our Zero Trust series, we discussed VDI environments, their security risks, and how remote printing has added an extra security painpoint for organizations to worry about.  

Blog four of our five-part series focuses on how you can make your organization’s VDI environment Zero Trust compliant by implementing small changes and why most VDI printing solutions fall short. 

 

How To Make VDI Zero Trust Compliant

A proper Zero Trust Network Architecture (ZTNA) puts companies in optimal positions to limit risk by assuming that every user, application, transaction, and device are threats by default. This is especially important for healthcare, legal, government, and financial institutions that regularly handle personally identifiable information (PII) and personal healthcare information (PHI). 

Organizations without proper cybersecurity safeguards are putting personal data and lives on the line. Although implementing Zero Trust is not a small task, you can get your VDI environment up to snuff by making a few necessary changes.

 

Restrict Access

To adhere to Zero Trust standards, users in your VDI environment should only have access to the applications and features they need to do their daily tasks. A user with unnecessary access to data, services, and networks is a liability and poses serious security risks. 

Once you’ve identified your sensitive data, ensure that only those who need access have it. To make sure you’re thorough, audit your access permissions on the individual, group, and organizational levels. This helps limit sensitive data exposure and makes it more difficult for attackers to gain access to company data. 

 

Double Down on Authentication

Multi-factor authentication (MFA) verifies the user beyond simply typing in a password. Anytime users log in to one of your organization’s approved applications, they’re prompted to enter their credentials again. Through adaptive authentication, your network will know when a user changes location or tries to gain access to applications, data, or features that they aren’t authorized to use. 

 

Start Segmenting Your Network

Network segmentation plays a key role in how effectively an organization can defend against, identify, and recover from cyberattacks. This IT approach separates critical parts of the network and stops lateral movement when an attack does happen. According to a recent survey, 92% of IT professionals believe that implementing network segmentation has prevented cyberattacks on their organization from doing significant damage or stealing substantial amounts of data. 

Not only does network segmentation prevent data loss, but it also makes a difference in a company’s ability to identify a threat before it spreads. This approach is especially critical for healthcare and financial institutions. Key findings from IBM Security revealed that the healthcare (329 days) and finance (233 days) industries have the longest breach lifecycles and 44% of those breaches involve PII theft. For industries that are dealing with personal information, limiting the blast radius by segmenting their networks can greatly reduce the risk of data loss. 

 

Secure and Protect Your Endpoints

Cyberattackers love endpoints because they’re the lowest hanging fruit when companies evaluate security weak links. Why? Endpoints usually aren’t patched. If they are, they aren’t usually fully updated to the most current version. Endpoint security should always be top of mind, even in well-constructed VDI environments. Although users connect to VDI servers with their secure workstations, attackers can still gain access to sensitive data and resources. 

Examples of critical endpoints to protect include:

  • Laptops
  • Desktops
  • Mobile Phones
  • Printers
  • Servers
  • Virtual Environments

Every Zero Trust solution should help security teams quickly detect a breach on an endpoint device, investigate it, and rapidly respond to it. Deciding which endpoints to secure first and deploying the right solutions based on your company’s needs can get you on the right track to preventing endpoint attacks. 

 

The Pitfalls of VDI Printing

It’s hard to imagine that many endpoint data breaches happen through a printer, but the numbers tell us this is exactly the case. According to Quocirca, 68% of companies experienced data loss due to lackluster print security. Companies are taking notice since 70% of companies expect to increase spending on print security this year. It’s essential to secure all printers connected to your corporate networks to minimize your chances of becoming a negative security statistic.

A common thorn in the side of an organization employing VDI is its printing infrastructure. While VDI printing solutions can be considered safe to some extent, they don’t offer much flexibility and severely limit end users. Additionally, third-party VDI solutions don’t integrate well with primary VDI. They often restrict software and hardware functionality and limit an organization’s room to operate. Other notable struggles of VDI printing include:

  • Sluggish print speeds
  • Driver incompatibilities
  • Difficult printer deployment and installation
  • Limited access to printer features
  • Centralized point of failure

When you pair poorly integrated third-party VDI printing software with the fact that print jobs containing PII and PHI are sent to a centralized print server (your data’s worst nightmare), functionality and security seem unattainable.  

Fortunately, these issue can be resolved with a simple move to PrinterLogic. We eliminate print servers and all the headaches and expenses that go along with them, improving your ability to print in complex VDI environments. 

 

Last But Not Least

Speaking of VDI printing… 

PrinterLogic collaborates with popular VDI solutions like Citrix, VMware, and IGEL to give you a next-generation printing experience designed to simplify and optimize your organization’s printing capabilities. In the upcoming last blog of our Zero Trust series, we’ll discuss how PrinterLogic’s integrations with top-shelf VDI solutions make your printing infrastructure Zero Trust compliant.

You’ve made it this far. You might as well read our final piece. Check out part 5.

The Zero Trust Series: VDI Environments and Security Risks

Organizations have gravitated toward virtual desktop infrastructure (VDI) solutions like VMWare and Citrix to operate following a shift in workforce demands. For various reasons, they’ve become a permanent fixture of enterprise IT strategies. VDIs help companies reduce costs and infrastructure while maintaining flexibility and access to important features. They also help combat security vulnerabilities and IT labor costs by simplifying IT management and enhancing employees’ experiences. 

From a security standpoint, virtual desktops are a definite upgrade compared to physical desktops and a significant step toward embracing a Zero Trust Network Architecture (ZTNA). However, despite improving security, employing VDI solutions aren’t a quick fix to avoid data breaches and cyberattacks.  

In part three of our Zero Trust blog series, we’ll talk about who utilizes VDI solutions and the security risks associated with using them. Let’s dive in.

 

Who Uses VDI Solutions?

VDI integrates well with any company employing a hybrid workforce, remote employees, contractors, task workers, medical professionals, and teachers. Its versatility gives employees access to their office on-demand and fits right into digital workflows without skipping a beat. In order to meet security and remote workforce demands, VDI solutions are commonly deployed by organizations operating in: 

Highly Regulated Industries: Legal or healthcare organizations that are required to comply with regulatory standards benefit from VDI because data is centralized in a data center or secure cloud. Employees can’t store private data on a personal device, eliminating the risk of internal malicious actors doing serious damage.  

Confidentiality-Centric Environments: Government entities or financial institutions that must maximize security to protect data are well-suited to employ VDI. This allows IT teams to have complete control over user desktops and prevent potentially harmful software from entering the VDI environment. 

BYOD Programs: Hybrid or remote employees that use their own devices in the workplace need a VDI solution to increase productivity and keep everything in-house. Bring your own device (BYOD) programs eliminate the need for employees to download apps separately on their computers and provide them with fully functioning virtual desktops with predetermined apps already installed.   

 

Security Risks of VDI

Companies deploying VDI often place security at the top of their agenda. The reason is that VDI servers run on many desktops containing sensitive information across an entire organization. Since many people in executive roles are also using the VDI system, hackers can gain access to your company’s most precious information which, in turn, decreases company productivity and causes financial chaos.  

Despite having innate security capabilities, VDI carries unique security risks and creates the following attack surfaces:

  • Internal actors: Internal threats are a growing cause of data breaches, particularly in VDI environments where malicious actors can breach other employee desktops or VDI servers. According to a 2022 report by Ponemon Institute, malicious insiders caused 26% of insider data theft at an average cost of $648,000 per incident. Not all threats are intentional either. A Citrix study found that many are accidental (54% of threats) and result from weak passwords, stolen property, or lack of file encryption. 
  • The network: Virtual network environments share the same resources meaning they are more vulnerable to attacks. Many organizations have been feeling the repercussions of not adequately segmenting network assets with the average cost per data breach hovering above $4 million. If the network isn’t properly segmented and one section is attacked, routers and links from other virtual networks become vulnerable.
  • VM updates: It takes considerable time to patch, secure, and maintain virtual machines manually because they have their own operating system and unique configuration. If the IT department falls behind on updates and patches, the network is more prone to security breaches. 
  • Hypervisors: Hypervisors support the creation and management of virtual machines. They allow one host computer to support multiple guest VMs by virtually sharing its resources. Attackers can take control of the hypervisor by using malware to take over the operating system. At that point, you might as well have given them the keys to your home.

 

Hybrid Work Creates Security Holes 

It’s easy to think that printers are losing their relevance in today’s workplace since companies have leaned toward digitization and cloud storage. However, many industries and teams still rely on printing as a vital part of their operations, including healthcare, logistics, government, and legal sectors. Some of these areas have allowed workers to take on hybrid roles, but they still have to print. They often have to rely on their own out-of-network printers to print the documents they need. 

You may be thinking: Wouldn’t remote work decrease the need to print?

Quite the contrary. A study on remote printing found that 59% of employees printed more or the same amount at home as they did in the office. Most of these print jobs contain employee, customer, and company information that can be compromised through home networks.

In a recent survey, Quocirca found that 67% of organizations are concerned about the security risks of home printing. Many of their concerns stem from hybrid workers not using strong passwords to protect the administrator account and not having up-to-date firmware on their devices. Printers become vulnerable and give cyberattackers a way into an employee’s home network. From there, attackers can maneuver through a company’s virtual private network and ultimately get into the corporate network. And voila! They have access to your organization’s crowned jewels.

Giving users secure printing alternatives could make all the difference in mitigating the risk of printing from home. Leveraging PrinterLogic’s advanced security features like Off-Network Printing allows users to print securely from any network outside your organization.

 

Up Next: Making VDI Zero Trust Compliant

This blog covered the attack vectors of VDI solutions without a Zero Trust framework in place and how remote printing has caused security headaches for organizations. Part four of our five-part blog series will discuss the steps companies can take to make their VDI environments Zero Trust compliant and pinpoint the limitations of VDI printing.

Check out part four of the Zero Trust blog series here

The Zero Trust Series: Why Printing?

This is part two of a five-part blog series centered around Zero Trust. In our first blog, we covered the basics of Zero Trust, its core principles, and how to begin your Zero Trust journey.

This article ties in how endpoints are security vulnerabilities and why printers are a good start for companies wanting to embrace the Zero Trust philosophy. 

Endpoints: The Low-Hanging Fruit

Organizations recognize that now is the time to start securing their networks, especially with the number of data breaches increasing year after year.

It’s not a matter of when to start your Zero Trust strategy.

For most, it’s a matter of where and how

Securing your endpoints (i.e., printers, workstations, mobile devices, cloud, etc.) is a quick way to start building a strong ZTNA. It’s also one of the most beneficial starting points from a financial perspective. 

According to a study by the Ponemon Institute, 68% of organizations have experienced one or more endpoint attacks that successfully compromised data or their IT infrastructure. They also note that the average cost of a successful endpoint attack is $8.94 million, more than double the amount of an average data breach ($4.27 million). This statistic alone is enough to justify why endpoints should be first-in-line for security improvements.

How Is Printing Involved?

Yes, people still print. And more than you may think. 

According to Quocirca, 64% of organizations still rely heavily on printing. Many print jobs containing company information are deployed from a home office printer since the hybrid workforce has become the norm. Office and home printers should be taken seriously because print jobs with vital information are subject to internal and external theft if left unsecure. 

Printers Are a Security Weak Link

PCs and laptops are prioritized when companies assess security threats. Printers, however, are often an afterthought because they perform basic functions and they, well, print paper. They sit behind one layer of security: your network’s firewall. But that layer is not enough to keep hackers out. 

The simplicity of printers and the fact that they are overlooked make them ripe for the picking for cybercriminals coming after your company’s data. 

Security risks aren’t just because of your printer either. Print servers are often the true culprit. With print servers, files waiting to print are collected in a spool folder on the print server’s hard drive, sometimes for excessive amounts of time depending on job traffic. These jobs are prime targets for interception. 

Think about all the times you have printed tax documents, financial statements, employee data, and medical records in your office. All of those documents had the potential to be exposed or swiped. 

Fun Fact: If you have the time to look up “How to hack a printer” online, you’d notice that there’s loads of information on how easy the process actually is. 

Hacking a printer isn’t rocket science. It’s as simple as a Google search. 

Recent Events Started Turning Heads

Cyberattacks on companies have become a regular occurrence. We’re constantly seeing breaking news reports on cyberattacks against large companies. Of course, we only hear about the news involving large sums of money or substantial data loss that affect the public like the breach that affected 3 billion Yahoo accounts or the theft of 26 million files containing U.S Veterans’ information.

Regarding print security news, none received more publicity than PrintNightmare, a Windows Print Spooler vulnerability that was discovered in late June 2021. Leaving millions of customers prone to attacks, this vulnerability was exposed through inbound Remote Procedure Calls which failed to restrict the administration of printers and related drivers. With SYSTEM privileges a remote attacker could execute arbitrary code on a vulnerable system.

Windows issued so many patches they could have revived the first pair of Levi’s jeans your great grandfather ever owned. 

But the nightmare continued.  

Kaspersky reported seeing roughly 65,000 attacks targeting the Windows Print Spooler vulnerabilities between July 2021 and April 2022. It’s still a popular attack route for cybercriminals, so no matter how many patches are out there, it can happen again. 

Your First Step: No More Outdated Print Servers

Zero Trust isn’t a product. It’s a model that defines how to strengthen security across the board. Starting with the basics and implementing secure practices one step at a time reduces risk and improves visibility, enabling your organization to handle threats appropriately as they emerge. 

If you print regularly and want to begin implementing ZTNA by securing your devices and data…why not start with your print environment?

Uncertain about how to do it? We’ll help you trust your printers again.  

PrinterLogic SaaS boasts a serverless printing infrastructure that complies with Zero Trust standards. By simply eliminating your print servers, you get rid of the black sheep of office equipment while gaining a feature-rich, secure, and streamlined printing infrastructure. 

Next Up: VDI Environments and Security Risks

Following the pandemic, many organizations began implementing VDI solutions to solidify security and allow remote workers access to files and applications from anywhere in the world. Employing VDI is a step in the right direction toward Zero Trust, but it doesn’t entail you’ve completely secured your devices and critical assets.

Part three of our five-part series will cover VDI solutions, their security risks, and how remote printing has created a gaping hole in companies’ security. 

Read Part Three of our series.   

The Zero Trust Series: What Is Zero Trust and How Do I Start?

Roughly 12 years after the term was coined in 2010 by John Kindervag, a Forrester researcher and thought-leader, Zero Trust has finally reached mainstream popularity. His game-changing philosophy transformed organizations’ perceptions about network security and how to mitigate risk as data breaches become more routine. However, IT companies and professionals have exhausted the term Zero Trust, causing organizations to think a full-fledged Zero Trust Network Architecture (ZTNA) is achievable with a quick snap of the fingers. Unfortunately, that’s not the case. 

That’s why we’re here. To help give you a fundamental understanding of how to implement Zero Trust practices in your organization and guide you through your journey to minimize data and financial loss. 

In this five-part blog series, we are going to cover:

  • What Zero Trust is (and isn’t)
  • How printing fits into a Zero Trust approach
  • Why you should secure your endpoints
  • VDI printing security issues
  • Making VDI print environments Zero Trust compliant
  • How PrinterLogic, Citrix, VMware, and IGEL work together to create a Zero Trust environment

Zero Trust: The Basics

Let’s start with how Zero Trust impacts our daily lives.

You swipe your debit card at the gas pump, enter your PIN, fill your tank, and drive off to your next destination. Five minutes later, someone tries buying a $3000 watch using your debit card details–500 miles away from where you just pumped gas.

The bank realizes that you couldn’t have driven 500 miles in five minutes to purchase something and you never spend more than $500 on a single purchase, so you receive a text or email from your bank notifying you of potential fraud. You decline the transaction and disable your card. 

This Zero Trust approach saved you and the bank a lot of time and money and eliminated the threat before they could do more damage.

Traditional vs. Zero Trust Security Approaches

Traditional access models allow everyone within the company network to access data, trusting everyone who logs on to a computer within the network’s perimeter as long as they have a password and username. This model was legitimate until digital transformation and hybrid cloud infrastructures became the norm. 

Now that employees regularly work outside their companies’ network perimeters due to hybrid work, companies’ attack surfaces have expanded and made them more prone to threats. This prompted organizations to make a dramatic change to their security standards.

Zero Trust takes the opposite approach with its motto of “Never trust, always verify,” enforcing access policies based on a user’s location, device, and requested data. Under this framework, end users are always seen as a potential threat and are continuously verified to block inappropriate access to critical information. 

Zero Trust evaluates against each resource separately, so every time a user needs access to a particular app, they must prove they are someone who needs access to that resource before being able to use it. ZTNA is especially important for companies employing a hybrid workforce where employees constantly shift locations.

Zero Trust’s Three Core Principles

Zero Trust is not a single solution but rather a combination of third-party services that operate simultaneously and follow three core principles:

  • Everyone Is a Threat: By assuming everyone and everything is a threat, organizations are more prepared for actual threats when they do occur. Through continuous authentication and authorization of all Internet of Things (IoT) devices, users, locations, and data sources, organizations reduce risk by uncovering what’s on the network and how it’s operating.
  • Reduce Attack Surface: The Zero Trust model employs microsegmentation, enabling admins to monitor and control information between applications and servers. Isolating your network’s assets limits the attack surface, eliminates the risk of lateral movement by attackers, and prevents exposed devices from damaging other resources.  
  • Minimize User Access to Resources:  Zero Trust only allows users access to necessary applications they need to perform their jobs and doesn’t offer them direct access to the network without verification. Following the Principle of Least Privilege (PoLP), Zero Trust prevents users, accounts, and processes from having broad network access, significantly reducing network vulnerabilities. 

Now that you get the gist of what Zero Trust is and it’s core principles, let’s help you establish a base for how to start your Zero Trust journey.

The Path to a Zero Trust Architecture

 Zero Trust Isn’t a “One Size Fits All” Solution

It’s important to note that the Zero Trust model isn’t an all-or-nothing approach. This common misconception has caused organizations to balk at starting their Zero Trust journey. Knowing that there isn’t one correct path to Zero Trust and choosing a starting point that aligns with your organization’s goals makes all the difference in building a highly secure network. Start by prioritizing your needs and implementing ZTNA with a step-by-step approach by asking yourself three questions:

Zero Trust Part 1

Answering these questions will help your organization develop a strategy to begin implementing Zero Trust on top of your current infrastructure. Begin with your most critical assets before you try implementing solutions on a broader scope. Rome wasn’t built in a day; your Zero Trust Network won’t be either. 

Regardless of your starting point, you can expect to receive immediate security, risk reduction, and investment returns. 

On Deck: Why Printing?

So far, we’ve covered Zero Trust, its core principles, and how to begin building towards ZTNA. 

In part two of our five-part series, we’ll answer the following questions:

  • Why should organizations start a ZTNA strategy with their endpoints?

 

  • How is printing involved in Zero Trust?

 

  • Why are printers a security weak link?

Click here to read part two.

Having Printing Troubles? Don’t Blame Your Printers, Blame Your Print Servers

We’ve all taken part in or witnessed office supply violence: thrown staplers, ripped paper, or aggressively closed laptops. But nothing takes more physical and emotional abuse than a printer.  

When an office printer doesn’t perform its most basic functions, it’s easy to place blame on the printer itself. However, it’s important to acknowledge that most printing problems aren’t a printer’s fault. The process that goes into executing a print job has, let’s call them, mediators that also have to perform optimally to meet a user’s expectations. You can compare this to the mail delivery process. A package doesn’t just appear at your front door without a few people putting their hands on it. Leave out one of the mediators–you won’t get your package. 

Are you going to blame your package for not getting delivered? Probably not. 

PrinterLogic strives to create peace between printers and employees by eliminating the true cause of office frustration—print servers. But before discussing migrating to our SaaS platform, let’s talk about why printing troubles are often not your printer’s fault and how to solve them. 

 

My Printer Won’t Print

 

The most fundamental issue companies face is that their printer sometimes doesn’t print. We’ve all fallen victim to the error messages that pop up on our control panels and struggle to find the real root of the problem. Most of the fixes are as basic as they come. Before panic sets in, make sure you have answers to the following questions:

  • Did you select the correct printer settings?
  • Is your paper tray too full?
  • Are the ink cartridges empty?

If your printer continues having issues after troubleshooting, restarting every device configured into your network (i.e., printers, computers, routers, and wireless access points) could do the trick.

If you’re tired of dealing with tedious issues like these, you can resort to a solution that takes the complexities out of printing and sends print jobs directly to your network printers instead of floating in cyberspace.  

 

My Printer Prints Too Slow

 

Nothing tests your patience more than a slow printer. In a world where instant gratification rules all, the terms slow and wait just don’t cut it. If your printer isn’t running like the Lamborghini of office machinery, start with these three questions:

  • Do my printers frequently take on heavy print jobs?
  • Does this printer take on a lot of heavy print jobs?
  • Am I automatically printing on the duplex setting?

If all of these things check out, you can start by lowering your print quality settings. If you don’t want to subject your print quality to a downgrade and need a permanent fix to this problem, it could be best to eliminate your print servers and replace them with a true SaaS print solution. Your print speeds could be taking a hit due to heavy network traffic, ultimately leading to excess spooling time on your print spooler. 

 

Wi-Fi Printing Is a Chore

 

It’s no secret that Wi-Fi printing works best with a strong Wi-Fi connection. However, this doesn’t always ring true for businesses that are distributed or don’t have enough printers to fill the needs of company employees. Wi-Fi printing has its advantages such as ease of use with mobile devices, no messy cables, and no installation process; however, when problems occur, they are harder to pinpoint.

If you are having problems with your wireless printer, it may be time to ask:

  • Are your printers within range of your wireless network?
  • Is your Wi-Fi connection strong enough?
  • Are any jobs in the queue holding up others from printing?
  • Is your device on the right network?

A quick fix to the problem is plugging in your USB cable to try to print. If you can print, your Wi-Fi signal is the issue. You can also reboot the computer, printer, and wireless router and install recent updates to their software and drivers.

A way to increase print efficiency is by migrating to direct IP printing. Employees can send jobs directly to the printer and not worry about weak Wi-Fi connections and optimal printer placement. In addition to direct IP printing, empowering users with a Self-Service Installation Portal allows users to choose their desired printer from a floor plan map or list showing all of the printers throughout an organization. As a result, productivity doesn’t stop when one printer is down and end-users can simply install an alternative printer without calling the help desk. 

 

Printing Is Getting Too Pricey

 

Printers themselves are relatively cheap; however, if you’re feeling burdened by the cost of ink cartridges–you’re not alone. Companies also have to buy paper, service printers, and call in an IT team to fix printer malfunctions. In a large company, these prices may be microscopic but they add up over time. 

If you’re curious as to why your print environment is costing you a fortune, start by answering the following questions:

  • Are employees printing in color? 
  • Are they printing on duplex settings?
  • Which printers in my fleet are taking the brunt of the work?

If you want to give a bit more attention to detail, practices like utilizing an ink-friendly font (i.e., Garamond), banishing color printing, or buying a more expensive laser printer could take pressure off the company’s wallet. That being said, a lot of work will be required of IT admins to commit to these tasks.  

Features like Quota Management allow IT admins to set limitations on print jobs throughout your company based on price and volume. Through a single pane of glass, your admin can set quotas and manage your company’s print settings for all employees. This enhanced oversight helps companies stay on their given budget and reduces an organization’s environmental footprint.

 

Paper Jams Are Killing Me

 

You’d think technological advancements would have solved this problem by now, yet paper jams have remained steadfast. They slow productivity and cause headaches for everyone else in the print queue. Before you start wrestling with your printer, try resolving the issue by answering these questions:

  • Is your paper compatible with your printer?
  • Is the paper inserted correctly?
  • Is your tray too full?

If the answer is no to all the above questions, your rollers could be damaged from excessive use. Using low-quality cartridges?  Ink or toner powder could be accumulating inside the printer, causing it to clog. When recognized too late, these issues can cause major damage to a printer and cost a pretty penny to boot. 

Catching these problems before they arise is possible with the implementation of SNMP Monitoring to your printing infrastructure. SNMP alerts empower IT teams to resolve outages before they impact users. Although these alerts don’t completely do away with tedious paper jams, they do help an organization’s IT team respond to problems quicker. This leads to less stress and more insight into your printers’ functionality. 

 

Printing With My Mobile Device Is Too Complex

 

Most smartphones have mobile printing capabilities. The true complexities of mobile printing come in the form of applications that are needed to connect your printer and your phone. For instance, AirPrint can be used to print with an iPhone; however, if you have a printer that is not compatible with the AirPrint app, you’re stuck downloading several apps just so you can print from your mobile device. 

When you can’t connect your mobile device and your printer, troubleshoot issues by answering these questions:

  • Did you try connecting your phone and printer using a USB cable?
  • Did you download the correct application?
  • How strong is your Wi-Fi connection?

If you failed to fix the problem after answering the questions above, try rebooting your devices or use the printer troubleshooter to detect any issues with your printer. Enjoy a good novel? Printer manuals can guide you as well.

Fortunately, mobile devices and printers can coexist with PrinterLogic’s Mobile Printing feature.

Mobile Printing enables users to print with mobile devices without installing unnecessary apps. Additionally, they’re compatible with any printer on your network–including legacy printers. Any authorized device, regardless of operating system or manufacturer, is equipped to leverage Mobile Printing. 

 

Eliminating Employee-Printer Beef Since 2011

 

In many situations listed above, the printer was not the root of the problem. Instead, bad Wi-Fi connections, incompatible devices, and outdated print servers are the main culprits of common printing issues. 

Managing your print environment doesn’t have to be a daunting task. PrinterLogic’s serverless printing solution creates harmony between companies and their printing environment by eliminating the aforementioned mediators while keeping printing simple, secure, and efficient. No matter the size of your organization, PrinterLogic SaaS provides a scalable solution to fit your needs.

Common Print Management Mistakes

Originally published on Mar 15, 2016

In a competitive world where companies are fighting to stay one step ahead of the other by making everyday processes smoother and more efficient, it’s surprising that companies still find it difficult to gain control of their print environment. Ignorance probably isn’t to blame; however, if enterprises put as much diligence into rounding up their print environments as they do streamlining other core processes, the results could bring new life to the work atmosphere. 

Common (But Fixable) Print Management Mistakes 

Print management, freedom, and oversight are achievable by going serverless with PrinterLogic SaaS. But, if this is your first time hearing the term “print management,” it could suggest that you haven’t found an opportunity to upgrade and are searching for answers to the following common print management mistakes.

1. Print Servers Are Slowing Overall Production

Holding the modern-day relevance of a VCR, print servers take up space and routinely turn print jobs into a 5-10 minute exercise. Additionally, the single point of failure that comes with employing a centralized print server creates a myriad of issues if something goes wrong. For companies frequently deploying high-volume print jobs, print servers are the root cause of delays when large print jobs are attempted simultaneously.

Turning to PrinterLogic’s serverless printing solution, companies experience faster print speeds, uninterrupted printing, and increased productivity. Not only that, but IT professionals gain clarity into their print environment through PrinterLogic’s Admin Console. This enables them to catch potential printer malfunctions before they occur, making complex troubleshooting a thing of the past.

2. Money-Guzzling Printing Practices

According to Consumer Reports, printer ink and toner cause a lot of financial frustration for companies. Truth be told, for every cartridge of ink you purchase, you are most likely using only half of what you print. The other unused half is wasted in the form of overprinting, grammatical mistakes, or unnecessary color printing. Excess waste that amasses from unmanaged printing practices isn’t economically friendly and rubs extra ink in the wound when purchasing ink cartridges for your printer fleet. 

Quota Management makes it effortless to stay within your allotted budget and eliminate wasted paper and ink throughout an enterprise. After setting your company quota based on the criteria of volume or price, quotas can then be assigned to individuals or groups. Once an individual or group reaches their assigned quota, they’re prompted to contact an administrator or designated user for assistance. 

While PrinterLogic’s Quota Management feature limits printing volume, it actually enhances a user’s overall experience. Users can track their quota and connect to their desired printer using PrinterLogic’s Self-Service Portal, reducing IT help desk calls. 

3. Remote Workers Printing From Unsecure Networks

The remote workforce has exploded following the COVID-19 pandemic. A survey conducted by Upwork predicts that the number of remote workers will reach 36 million by 2025, signaling that companies need a solution to keep their workers’ printing secure while using a company-managed workstation or laptop at their home office. As for organizations hiring contractors with limited or no access to the company network, they risk exposing confidential data by allowing printing through an unsecured network from outside of the company firewall.

The expanding remote workforce paired with an uptick in cyberthreats have prompted organizations to adopt a Zero Trust network infrastructure. Adopting a Zero Trust Architecture requires every user to verify their identity using reliable techniques such as multifactor authentication. 

Features like Off-Network Printing bridge the gap between the demands for better network security and the disconnects that occur for remote workers trying to print securely. Any employee working from a remote location can print using any ISP and send print jobs to a secure network printer without paying a steep price for a VPN. Off-Network Printing keeps data encrypted until it reaches the company’s firewall where it is unencrypted and sent to the desired printer making it the perfect addition for companies adopting a Zero Trust infrastructure.  

4. Exposing Critical Information

Anytime an employee clicks “Print,” there are risks to the document’s confidentiality. Leaving documents in the print tray for extended periods of time leaves sensitive information open to people who shouldn’t see it. Unless you’re an advocate of in-house gossip and rumors spreading like wildfire, this situation is less than ideal. A scenario like this is especially concerning for healthcare, legal, financial, and government entities that live and die on maintaining peoples’ privacy. 

Using Secure Release Printing, print jobs aren’t pending on a print server. Instead, they are held on the user’s workstation until the user is ready to release the job. Once the job is released by the user, it’s sent straight to the desired printer. The flexibility of PrinterLogic’s serverless printing enables all legacy printers in a company’s network to become a secure release printer. 

5. Not Making Use of Your Company Devices’ Printing Capabilities

All devices in an enterprise should have printing capabilities in some way, shape, or form. Nevertheless, companies don’t make full use of certain devices in the workplace. Chromebooks, for example, have been a thorn in the side of many organizations following the discontinuance of Google Cloud Print. This had companies using unconventional methods like buying compatible printers, using a shared network printer, or doing away with their Chromebooks in general. Mobile devices fall under the same category. Not known for their printing prowess, it’s important to remember that it’s not 2013 anymore. Mobile devices CAN print. 

PrinterLogic’s enterprise Chromebook printing solution makes it simple for an organization to integrate Chromebooks into their serverless printing environment. The extension is part of PrinterLogic’s Core Bundle, which has all the features to keep your print environment secure and supplies IT with oversight of all print jobs in the company from a single pane of glass. 

As for companies looking to leverage enterprise mobile printing, there’s a feature for that too. PrinterLogic’s Mobile Printing feature doesn’t require special apps and works with any network printer. With no client-side software to install, it’s as simple as clicking “Print.” 

Tired Of Making Mistakes?

I’m sure by now you’ve recognized the recurring theme: PrinterLogic has the fix for all printing mistakes. What you’ll notice, though, is that many common print management issues—slow print speeds, unsafe printing, lack of printing oversight, and excessive waste—can be avoided by eliminating the biggest mistake of all: print servers.