Printer Driver Management with PrinterLogic

**Originally posted on July 25, 2017**

Enterprise print management would be a lot simpler if it just involved printers. Unfortunately, they’re just one piece of the elaborate puzzle. One of the main reasons for IT headaches is printer driver management. 

It’s true, especially when you’re left dealing with a diverse printer fleet and so many individual drivers you start seeing red. It’s even more problematic with print servers at the helm.

Here’s why. 

Problems With Printer Driver Management

What are some of the most common problems associated with printer driver management? They include but aren’t limited to things like:

  • Driver confusion and incompatibility (e.g., 32- and 64-bit)
  • Poorly coded manufacturer drivers versus limited universal printer driver functionality
  • Difficulty rolling back buggy driver updates
  • Improper driver deployments due to software or user error
  • Decreased performance from large driver repositories
  • Additional printer driver management hassles in Citrix and VMware environments

Some organizations invest in dedicated printer driver management software to help bring some order to this chaos. More often than not, they’re one-trick solutions that are more trouble than they’re worth. They fail to integrate fully and seamlessly with the existing print environment and tend to have uncommon approaches to printer driver management that take features away from you and your users. 

Spooler vulnerabilities are a large contributor to stressful driver management. Admins are still constantly searching for new workarounds that don’t compromise security. Disabled spoolers, fixing prompts without disabling security patches, and a myriad of reinstallations just about had everyone throwing the towel in. And the post-PrintNightmare vulnerabilities keep rolling in

How To Address These Printer Driver Management Issues

PrinterLogic’s next-generation print solution changes the whole experience of printer driver management. Even in challenging retail, healthcare, and financial print environments with many locations, our cloud-native software is a comprehensive, cross-platform, and universal print management solution. It’s completely printer-agnostic, saving you from replacing older printers that still work perfectly fine.

The biggest takeaway is you eliminate all of your print servers.

You read that right. ALL of them. 

We replace your print servers with an on-prem or built-in-the-cloud solution that’s infinitely scalable and enables you to use a single interface as your dedicated printer and driver management software. From there, you can deploy, manage, and update drivers anywhere in the organization with just a few clicks. 

Start Simplifying Your Enterprise’s Printer Driver Management

As with printer management, printer driver management with PrinterLogic is easier, more robust, and feature-rich. 

You know those 32- and 64-bit conflicts that bring print spoolers to their knees? 

Those become a non-issue. 

Our enterprise printer driver management feature allows you to maintain a single driver repository with 32- and 64-bit versions side by side but without the potential for crash-causing mix-ups. And our driver management software doesn’t suffer a performance hit when you need to maintain large repositories.

It’s also easy to revert drivers to previous versions if one of them winds up causing trouble. Rollbacks can be carried out for specific users or entire groups with zero hassle. In turn, you can avoid compatibility issues and be confident that deployments are accurate and efficient around the clock. 

Tired of working with individual manufacturer drivers?

If you prefer, you can print to a universal driver instead of dealing with individual manufacturer drivers. You don’t have to worry about dips in performance, either. You can set a wide variety of default printer profile options (e.g., dpi, paper tray, black and white) with the same ease as using our printer driver management software with model-specific drivers. For more flexibility, you can create default settings for a one-time log-on or set them on a recurring basis. 

In short, printer driver management is yesterday’s struggle. By going serverless, it can be stable, effortless, and more versatile.

Printer Deployment: GPO vs. Startup Scripts

**Originally published on June 21, 2018**

There are an unlimited amount of reasons printer deployments can fail. You couldn’t find the appropriate driver. Point and print restrictions weren’t configured correctly. Or you recently added a new user to Group Policy only to discover printers aren’t showing up. 

Thanks, PrintNightmare.

These issues leave admins wondering, ”What’s the best way to deploy printers?” Is it GPOs, scripts, or neither?

Let’s explore how GPO printer deployments work, compare that with using startup scripts, and then discuss how you can actually deploy printers without using them ever again.

Deploying Printers via GPOs

Group Policy Objects (GPOs) are typically managed by domain controllers on a network. They define actions or settings that individual computers apply during login. Administrators can build out these policies with minimal effort, but there are tradeoffs.

GPOs are easy to set up but aren’t always dependable. They have to replicate all existing domain controllers before workstations can enforce the new policies. Replication can be inconsistent—especially when migrating from an old server OS to a new one. 

What’s more, workstations have to query their Active Directory server and execute the policy before a GPO deployment is complete. If there’s a mixture of desktop OS versions, replication consistency goes down.

Serious GPO printer deployments usually need multiple GPOs to target the right users, which can be hard to manage down the road. The bigger an organization, the more likely (and often) issues surface. And with issues you can expect your users to make multiple calls to the helpdesk when they can’t access the right printer, costing you more money and time.

Deploying Printers via Scripts

An alternative to creating GPOs is using startup scripts. These can be paid for or developed by in-house IT staff. Talented scriptwriters can create scripts to deploy printers to computers in certain IP address ranges, to Active Directory users, etc. While better than GPOs, scripts demand more technical competence, reduce logon performance, and increase operational overhead. 

Scripting is also a process that requires proper documentation to ensure replacement IT staff can configure deployments. You don’t want to be stuck figuring out how the last person set scripts for printer auto-deployments. And you don’t want new hires to have to start from scratch. 

That wouldn’t be a great first week on the job.

Never Touch GPOs or Scripts Again

Let’s face it. Deploying printers via scripts and GPOs isn’t the most efficient way to get things done. After PrintNightmare, every admin was digging for the best way to deploy printers without sacrificing security. 

PrinterLogic’s centralized direct IP print management platform mitigates the cost, risk, and headaches of using GPOs or other unconventional printer deployment methods. Our platform’s centralized management interface can deploy printers based on:

  • Active Directory User, Computer, Group, Container, OU
  • IP address range of computers (great for traveling users)
  • Hostname (of computers)
  • MAC address (of computers)
  • Advanced Group (combination of the above criteria)

deploy-tab

Figure 1: The PrinterLogic SaaS deployment menu offers several targeting options for printer delivery.

So, why is this better than GPOs, and easier than scripts?

It’s more dependable and managed by a small desktop application designed from the ground up for reliable, low-overhead communication.

It’s easier than scripts because deployments are handled within our intuitive Admin Console. From there, you can manage direct IP-connected printers without print servers.

Other benefits of eliminating print servers include:

  • Cloud-native centralized management
  • No single point of failure
  • Improved security
  • Lower infrastructure costs
  • Print job auditing and tracking
  • Easier driver management
  • Address printing issues faster

The time and labor costs associated with print server maintenance and inconsistent printer deployments become a thing of the past. Customers rave about the time they saved using PrinterLogic to auto-deploy printers and eliminate their print servers. 

Helion Automotive Industries leveraged PrinterLogic’s automated deployment feature to deliver printers to users, saving them countless hours without resorting to GPOs or scripts.

Anytime anybody’s added to that AD group, they just log in and PrinterLogic gets them all the printers for their department. You can set defaults if you want to, too, so it’s definitely saved us a lot of time on day-to-day issues.

-Jeff Kingsmore, System Support Manager, Helion

Lufthansa Technik AG reduced IT overhead and migrated 12,500 employees away from print servers without them even noticing. 

It was truly a seamless process. Our employees don’t even know that this huge migration project even took place, and that’s exactly how it should be.

-Manfred Lapp, Project Manager, Lufthansa Technik AG

Want to see printer deployments without GPOs and scripts in action? 

Request a free 30-day trial here.

PrinterLogic Achieves ISO 27001:2013 Certification

We are pleased to announce that PrinterLogic has achieved ISO 27001:2013 certification. Awarded by Consilium Labs, an accredited third party, this certification is proof that PrinterLogic has passed extensive audits and has met rigorous requirements for standardization and quality assurance. 

Widely considered one of the world’s top print management solutions, PrinterLogic believes data security and integrity are first and foremost. As a global organization that has delivered print management solutions to over 8000 businesses from SMBs to Fortune 100 companies, we strive to ensure our clients and their suppliers, vendors, and other third parties have unrivaled data protection.

What is ISO 27001:2013 Certification?

The International Standard Organization (ISO) was established to help global organizations protect critical data and reduce exposure to breaches that lead to financial loss and reputational damage. 

ISO 27001:2013 encompasses the protection of all kinds of confidential and sensitive data like Personally Identifiable Information (PII), Personal Health Information (PHI), and Payment card Industry Data (PCI), as well as many types of information storage. It helps organizations satisfy various business, legal, and regulatory requirements. Additionally, it provides businesses with a framework that allows them to monitor and fine-tune their information security systems (ISMS) as their business evolves. 

Why did we become ISO certified?

Print security is one of the biggest priorities for today’s customers. Security professionals need proof that the vendor they are engaging with is secure and won’t pose a risk to their data. 

Our reason for choosing ISO 27001:2013 certification is to ensure we continue to monitor and modify our security posture to mitigate risk to your data when it goes through our systems. 

In PrinterLogic’s default configurations, print jobs stay local and do not leave your organization’s network. However, metadata and PII such as user name, email, IP address, and computer names for print jobs are sent to the PrinterLogic instance via TLS 1.2 for reporting purposes.* The metadata that travels through the PrinterLogic cloud instance contains print job date, time, page count, and other basic data. For more information, check out our SaaS Security White Paper

Along with providing you information security assurance, customers enjoy additional benefits that expedite the review process and make it easier to do business with us, like: 

Internationally-recognized security compliance: As a prestigious global quality standard, ISO certification shows customers a commitment to executing consistent and high-quality security practices. This satisfies a range of customer requirements and audits that save time and money.  

Reduce the risk of cyber attacks: ISO 27001:2013 helps us identify potential security weaknesses and shows that we have undergone preventive measures to ensure all your print data is protected within our organization. 

A fully-executed security program: Through defined processes and the development of a security-driven culture, ISO-compliant organizations work on constantly improving their security posture even after achieving certification status. 

Satisfy other industry standards: Customers may need a print management solution that covers other standards as required by their company. ISO 27001:2013 lays the groundwork for organizations to satisfy other frameworks, legislation, and standards like HIPAA, GDPR, and NIST CSF.  

How can current and future customers view our ISO credentials?

Drata, a security and compliance automation platform, was used as a third-party ISMS to support the ISO certification process. The platform assists us in streamlining documentation, receiving insight into our security posture, and gives us control over our compliance standings so we can quickly address issues when they occur. 

Want insight into our certifications, vulnerability assessments, and security policies?

To build trust through transparency, we invite prospective and current customers to view our current compliance standings in the Drata Trust Center. To request a copy of our ISO certification, click here

Our job is far from over. Cybersecurity is constantly changing, as is the maneuverability of cyber attackers. As an ISO-certified solution, PrinterLogic is committed to maintaining its ISO standing and improving information security strategies for years to come.

Move forward with us as we continue to improve processes and adjust our security best practices to ensure your company’s data remains safe within our organization. 

*If optional Off-Network Printing is turned on, print job data goes through PrinterLogic’s cloud instance and is routed to a printer on a different network. This is especially useful for Zero Trust environments, remote work, and transactions with business affiliates. Such advanced configurations are enabled by the customer. 

 

What’s the Proper Way to Deploy Printers Post-PrintNightmare?

What’s the proper way to deploy printers post-PrintNightmare?

It’s the million-dollar question on almost every IT-filled social feed.  

Following PrintNightmare and the endless flow of patch releases that ensued, everything in traditional print environments felt broken. Deployments via GPOs became a chore. You received error messages when trying to install printer drivers, despite the drivers already existing on your system. Even if you didn’t run into issues like these, you were at least stuck getting the proper mitigations in place so users could print. 

In short, PrintNightmare spooked everyone. 

And when Microsoft released patch KB5005625 back in September 2021, everything was done and dusted.

At least, that’s what most of us thought.

 

Why are we still talking about PrintNightmare?

Because patches are still being released to stop attackers from gaining SYSTEM privileges. 

To be more exact, recently, Microsoft released patches for 68 vulnerabilities. One of the most notable vulnerabilities, CVE-2022-41073, affected the Print Spooler service. A month before that, a separate spooler vulnerability, CVE-2022-38028, caused admins to install more patches to keep threats out.  

Sound familiar? 

It’s not like this wasn’t predictable. Since July 2021, over 65,000 attacks have targeted print servers, and around 31,000 of those happened in 2022. Print servers continue to be a popular attack vector. As Satnam Narang, a senior staff research engineer at Tenable, points out, PrintNightmare may have just opened up the floodgates to more potential threats:

We’ve long warned that once Pandora’s box was open with PrintNightmare, that flaws within Windows Print Spooler would come back to haunt organizations, and based on the success ransomware groups and other threat actors have had with PrintNightmare, a continued focus on the ubiquitous nature of Windows Print Spooler makes it one of the most attractive targets for privilege escalation and remote code execution.

Achieving a vulnerability-free traditional print environment seems highly unlikely, given the constant updates required to stop threats. Each blurb in the news about print spooler vulnerabilities is further evidence to cybercriminals that print servers are, in fact, the “Swiss cheese” of legacy systems—they just have too many holes.

Tired of rolling the dice on security? We have a few quick ways to help you deploy printers without jumping through endless loopholes. 

 

Here are the best ways to deploy printers post-PrintNightmare…

Step 1: Get rid of your print servers. 

If legacy systems like print servers and spoolers are already deemed the root of the problem, doesn’t it make sense to eliminate them? You’d get rid of the patch installations, maintenance costs, and the single point of failure. Plus, you don’t have to find workarounds to allow your users to print securely.

Serverless, cloud-based print management solutions simplify driver management across your entire print environment. Instead of managing multiple driver repositories or outdated print drivers, you can store and manage printers, drivers, and profiles from any manufacturer from a single driver repository. You can even print to a universal driver instead of wrestling with individual manufacturer drivers—without worrying about incompatibilities.  

You’re probably thinking about the stress of finding a new solution. Potential printer downtime when migrating to a new platform. Problems with learning how to maneuver new software or hardware. All are valid reasons to hesitate.

However, the risk of leaving yourself vulnerable isn’t worth the cost of an average print-related data breach

Don’t just take it from us. 

Here are a few answers from Reddit users on how to deploy printers post-PrintNightmare:

The best method I’ve seen is getting rid of print servers and use PrinterLogic to deploy direct IP printing. 

-Reddit User jmp242

PrinterLogic completely took printers off my list. It just works, and I hardly think about it until our rep emails me asking how things are going.

-Reddit User mortalwombat


Step 2: Eliminate scripts and GPOs.

Getting rid of print servers already means that deployments are easier since you don’t have to try various workarounds that may sacrifice security. Similar to print servers, deploying printers via scripts and GPOs is unreliable and old-school. GPO printer deployments offer a long list of limitations and potential failure points, often leading to calls to the helpdesk to solve the issue. This also results in high costs and more aggravation on your end.  

Take it from this admin, who got tired of deployment issues and removed GPOs and scripts completely:

We had so many problems with deploying printers via GPO and scripts that we eventually went to PrinterLogic.

-Reddit User randomguy3

Migrating to a centrally managed, serverless printing platform eliminates scripts and GPOs for good and gives you granular control over which users get which printer. Deploy printers individually or en masse, one-time or automated—all by ticking a few boxes.

PrinterLogic is the bomb. It has saved us thousands of dollars in color printing costs by being able to reset printer preferences after every job. And deploying printers is sooooooo simple.

-Reddit User bla4free (IT Manager)

Check out the Reddit feed

 

Step 3: Try Serverless Printing (for free)

If we made eliminating print servers, scripting, and GPOs sound easy, that’s because it really is.

Another vote for PrinterLogic. We did a 2-week trial with them and immediately signed the contract after the first week. They helped get us fully up and running in about 2 hours.

-Reddit User Randalldeflagg

PrinterLogic offers a quick, painless way to go serverless and move to our centrally managed direct IP printing platform. Experience almost no printer downtime during the migration process. Get optimized security and accurate deployments without worrying about compromising your organization’s data security. 

And be the problem-solver to all IT professionals searching through Google for “How to deploy printers post-PrintNightmare.”

Try PrinterLogic free for 30 days to get a glimpse of stress-free print management.

How To Solve These 5 Retail Print Management Challenges

The demands placed on IT professionals in retail organizations are a bit unconventional compared to other industries.

Locations spread across different regions or countries make routine visits to remote sites time-consuming and more expensive. Printer troubleshooting is more urgent to maintain high customer and employee satisfaction. And retail-specific printers like point-of-sale and label printers add to the complexities of presumably mixed OS environments. 

It’s a lot for an IT team to handle.

Let’s discuss some common retail print management challenges and highlight how adopting a serverless printing infrastructure alleviates these issues.

 

Common Retail Print Management Challenges

 

Print Server Expenses

Maintaining, updating, and licensing a single print server costs companies thousands of dollars per year. Replacing them doesn’t come cheap, either. Depending on your needs, you could be looking at prices between $5000-$20,000 per server

We could talk about the ROI and cost savings companies would get if they reduced infrastructure all day. However, time is where the stress around print servers comes into play. 

For IT teams, print servers require constant upkeep to maintain steady printing for users. Despite all this invested time and effort, security issues continue to plague traditional print environments. Vulnerabilities like PrintNightmare added fuel to the fire, causing IT teams to perform more updates than usual to avoid data breaches. All this manual intervention takes time away from other tasks and decreases IT teams’ overall productivity.

 

Managing Remote Locations

The retail industry is about as dispersed as they come. Between addressing individual needs and managing hundreds (if not thousands) of users in multiple locations, your IT team is burning the candle at both ends. 

In distributed print environments utilizing a conventional print server architecture, issues usually become magnified and leave IT teams stuck with manually performing time-intensive tasks like installing printers for individual computers, updating drivers, changing printers, and restarting servers.

 

Too Many Print-related Helpdesk Calls

Even the best IT teams run into an overwhelming number of print-related helpdesk tickets. They eat up time and negatively impact workflows. A Gartner report notes that 40% of helpdesk calls are print-related. 

And they usually come out something like this:

“My printer won’t print!” 

“I want to use this printer, but I can’t.”

“Why am I not able to print in color?”

Tickets like these compare to that feeling of stepping on a rogue lego in your kitchen—they’re painful and just keep coming back. They aren’t budget-friendly either at $22 per ticket.

 

Low Visibility

Do your users print in color instead of monochrome? 

Which printers are used the most? 

Are there specific locations that print more than others?

If you’re unable to answer these types of questions, printing could be eating away at your budget. Unfortunately, this is the case for many admins in traditional print environments with 90% of organizations having no idea how much they spend on printing. Most don’t even know the number of printers in their fleet. 

How can admins address printing issues or costs under these circumstances?

Well, you can’t fix what you can’t see. Without proper insight into your organization’s users, devices, and locations, IT teams can’t track down printer issues or establish better printing practices for their organization.

 

Unreliable Deployments

Using GPOs to deploy printers is a tedious process that usually results in various issues. While GPOs are easier to set up, they aren’t always dependable. Some common problems admins run into are

  • GPOs applied to incorrect users,
  • incorrect drivers,
  • incorrect GPO permissions,
  • and disabled links.

And these are just a few of them. With potential problems like these, there’s a high probability that your printer won’t make it to the desired user on the first go. As a result, you spend more time resolving print problems and get more calls to the helpdesk.

 

How PrinterLogic Simplifies Retail Print Management

 

1. It removes the single point of failure.

PrinterLogic’s serverless printing platform provides a proven way to eliminate the single point of failure in your print environment. Instead of falling victim to printer downtime because of driver conflicts or installation hiccups, IT teams get built-in redundancy that allows users to keep printing with no loss in performance or functionality. 

By eliminating print servers, print jobs are relayed between the user’s workstation and the printer, increasing print speeds and doing away with managing heavy WAN traffic.

Oh, and that whole PrintNightmare scare? Admins can finally stop worrying about keeping up with patch installations to avoid vulnerabilities.

 

2. It gives admins centralized management.

It’s easier to solve problems when you can view everything from one place. PrinterLogic’s Admin Console enables admins to streamline print-related tasks and view their entire printing infrastructure from a single pane of glass. You can even add printers or make changes to existing ones if needed.

Why is this important for retail? 

It provides businesses with a scalable solution. 

When a retail company opens or acquires a new location, new printers can be added with just a few clicks instead of wondering about configurations or adding new print servers to meet print demand. 

Take it from Reggie Campbell, a network administrator for Cott Corporation, who said,

“PrinterLogic is for anybody who wants to go from a traditional server-based print solution to a unified, multisite, multi-state solution.”

 

3. It eliminates scripting and GPOs.

No more depending on low percentage chances to accurately deploy printers. PrinterLogic puts an end to complex troubleshooting issues by getting rid of scripts and GPOs entirely. Plus, admins get granular control over which users get which printers with a platform that integrates seamlessly with Active Directory (AD) and offers a variety of deployment criteria.

Perhaps the biggest takeaway from eliminating scripts and GPOs is the time admins save on the deployment process in general. By simply checking a few boxes, admins can set up automatic deployments for their users individually or en masse—all from a single pane of glass.

 

4. It reduces print-related helpdesk calls. 

The first three steps listed above benefit admins by reducing helpdesk calls by as much as 95%.

Eliminating the single point of failure means less maintenance and troubleshooting when problems arise. Admins can add or delete printers from their fleet and address potential issues before they happen from our Admin Console. Printer installations and deployments are quickly resolved by ticking just a few boxes. 

Damage control becomes a thing of the past.

All of the advantages of going serverless translate to increased user satisfaction and reduced costs, resulting in a nearly instant ROI.

 

5. Admins can track costs on a user, device, and organizational level.

We can’t talk about printing without discussing sustainability. 

With PrinterLogic, admins gain automated insights into all print activity in their organization on the user, device, and organizational levels. Via in-depth cost analysis reports, admins can track departmental usage, paper usage, and paper waste to drive better decision-making. 

Admins can set up advanced reporting to monitor the SNMP status of printers and receive alerts when printers go down or need servicing. 

This type of comprehensive tracking gives admins a complete overview of the dollar value of overall print consumable usage, helping to tackle sustainability initiatives. 

 

Feeling “Done” With Print Servers?

I’m sure you’ve noticed the recurring theme: traditional print environments drain retail IT teams’ time, money, and resources.

Eliminating your print servers is the first step to make up for lost time and money. 

So, where do you go from here?

PrinterLogic provides you and your users with a centrally managed direct IP printing platform that takes all the guesswork out of print management and gives you advanced insight into your entire printer fleet across remote locations. On top of that, experience more free time by eliminating scripts and GPOs and reducing print-related helpdesk calls.

Ready to go serverless? Sign up for a free 30-day trial and reap all of the benefits of serverless printing. 

Want a more in-depth look? See how a large UK retailer with over 2,500 locations removed 400 pieces of hardware, got rid of scripting and GPOs, and nearly eliminated all print-related helpdesk tickets after going with PrinterLogic.

 

Your Guide To Secure Printing in 2023

2022 has come and gone, folks. And it was a doozy. Here’s a quick list of notable moments from this year:

I don’t know about you, but nothing caught my attention more than the last one. 

Companies certainly are taking notice of the rising costs of breaches with 70% of organizations planning to increase print security spending over the next 12 months

With a lot to prepare for in the coming year, we’ve put together a simple guide to help you avoid catastrophic financial loss and implement secure printing solutions that will protect your organization in the year 2023 and beyond.

1. Go serverless and move to cloud printing solutions (and do it fast).

Quocirca’s 2023 Print Industry Trends and Predictions says, “Cloud adoption will drive print modernization.” Besides the fact that going serverless reduces operational and maintenance costs, moving to cloud-based printing platforms lowers your company’s chances of experiencing a data breach.

Surely by now vulnerabilities like PrintNightmare have hit your newsfeed enough for you to at least consider moving to a serverless solution. PrintNightmare wasn’t just a simple “one and done” event either. Attacks are still happening due to spooler vulnerabilities within Windows print servers. 

You may think, “Well, patches are being released to fix it, right?”

True. But if you’re constantly patching for the same vulnerability, that means the doors are open to cyber attacks. Plus, if you’re always performing manual updates or falling behind on them, attackers will always have a window of opportunity to swipe your data. 

How To Get Serverless Printing

Eliminate server vulnerabilities and keep cyber attackers out of your network by partnering with a secure direct IP printing solution that’s constantly performing automatic updates in the background. Also, ensure that you can migrate over to a serverless solution without experiencing printer downtime and slowing productivity.

2. Give your hybrid workforce (and contractors) secure ways to print.

Since the global shift to remote work, employee productivity and flexibility have been on the rise. However, the change hasn’t been as great for IT teams who need to oversee print activity throughout their organization. 

Here’s what happened. 

Remote and hybrid employees started using home office printers—not connected to the company network—to print. Some of these documents contain confidential information that can easily be swiped by cyber attackers who gain access to their unsecure network. 

Other potential concerns revolve around insider threats. Remote employees who work with highly confidential documents can store print jobs with private information at home without the company knowing about it. 

stat

A Tessian report found that 46% of IT leaders are concerned about employees practicing unsecure cybersecurity behaviors like home printing. Adding to the concern of IT leaders, 54% of employees said they would try to find workarounds if software or security policies prevented them from doing their job.

So how can you encourage employees to print securely without hampering employee performance?

How To Get Secure Printing for Hybrid Workers

Start by adopting strict home printing policies and encourage your hybrid users to print securely from any network using Off-Network Printing. Off-Network Printing enables users to print to any network printer within your organization—from anywhere in the world! 

Don’t believe me? There’s a whole other blog about it.  

All jobs are encrypted end-to-end and aren’t released until the user authenticates at the printer or collaborates with another trusted employee to pick up the job for them. 

3. Equip your users’ mobile devices with secure printing capabilities.

Many companies around the world have bring-your-own-device (BYOD) policies in place. It’s a win-win situation for companies and employees. IT departments no longer have to buy mobile devices and employees can use the devices they’re most familiar with. 

If not managed properly however BYOD policies can create headaches for IT departments since they are having to wrestle with different devices and operating systems. Admins have to carry out painstaking configurations or specialized deployments for every device. It gets repetitive and takes precious time away from IT teams. 

Not to mention, money and resources are being burned on print-related helpdesk calls which account for a large percentage of IT’s workload.  

How To Print Securely With Mobile Device

Leverage the technology you have with a Mobile Printing solution that gives you control over your print environment and lets you determine which users are able to print to which network printers. To add an extra layer of security, make sure you choose a solution that integrates with the identity providers you are currently using. 

4. Start implementing pull and secure printing in your organization.

Unattended documents left in printer trays are one of the biggest reasons for data loss in many companies. A recent study by Formstack notes that 30% of print jobs never leave the printer tray! Imagine how many of those jobs hold personal information. 

Regardless of industry or company size, end users print documents that hold critical data. Think of all the times you printed a document and ran across the room just to make sure no one accidentally got their hands on it. What kind of information would cause you to perform a dead sprint in the middle of the office, you ask? 

sprint to printer graphic

Unfortunately, not all employees listed “glorified printer-sprinter” as a strength on their résumé. 

Why do employees struggle to grab their documents? A wide-range of external factors.

They may have been pulled into an important meeting, hopped on a call, went out to lunch, or just completely forgot they printed the document.

How To Make Sure Documents Stay Confidential

Empower users to hold print jobs on their workstations until they’re ready to release them at the printer using Secure Release Printing. Instead of your users constantly running themselves into heart attacks, they are required to authenticate at the printer before the print job is released using one of several convenient release methods. 

One of the more convenient release methods is Mobile App Release which allows users to release print jobs straight from an app or scanning a QR code. Mobile App Release is perfect for organizations who want to make use of their entire printer fleet without the burden of purchasing badge readers.  

5. Try before you buy.

Remember, you don’t have to splurge immediately. 

Plenty of secure printing solutions let you dip your toes in before you start investing. See what features they offer and decide if there is a potential fit. Here are a few things you might want to ask before you try:

steps to decide on a print management solution

Whatever you do, make sure they can provide you with the security you need to thrive in 2023.

Make 2023 your most secure year yet!

Unattended print jobs. Hybrid and remote workforces. Print server vulnerabilities. 

How can you possibly address them all with one solution?

It seems like a tall order. But it can be made simple with an all-in-one solution that protects all your print data with no effort required on your end. 

At its core, PrinterLogic’s direct IP printing solution eliminates your print servers and reduces your organization’s attack surface. We’re also a Zero Trust-compliant solution that authenticates all end users and devices via our integrations with major identity providers based on SAML 2.0 and JIT Provisioning.

But that’s just the tip of the iceberg.  

PrinterLogic’s Advanced Security Bundle addresses all of today’s top print security concerns and helps you protect your print data in 2023 and beyond with the following features:

  • Off-Network Printing
  • Secure Release Printing
  • Offline Secure Release Printing
  • Mobile App Release
  • Concurrent IdP Support

Want more info? Check out our Advanced Security Bundle FAQ!

Why Is Print Security Such a Big Deal?

Do you know that feeling of being picked last amongst your peers to play in a team sport? 

Your office printers get this same treatment when your company discusses its security initiatives. They’re usually the last endpoint on every checklist. 

From the outside, printers are about as simple as it gets in terms of office machinery. However, it’s easy to forget they connect to your company network just like laptops, tablets, and smartphones. What’s more, they’re the central point where critical data flows. 

Print security is no secret. It’s been the talk of the town for some time now. Companies are quickly realizing those innocent-looking machines that perform only one important function are vulnerable to cyber-attacks. 

So why is print security such a big deal? And how can print security become a strength in your organization?

Here are some quick answers. 

Your Customers Depend On It

If you know security is a top priority, so do your customers. They want to know that your company is implementing top-notch security practices before they hand their information over. Failure to invest in your customers’ security could cost you your business. A recent report found that 84% of consumers will take their business elsewhere if they don’t trust how a company handles their data. 

How is printing a part of the picture?

Let’s use the highly-regulated healthcare industry as an example. 

New patients fill out a form online before their appointment to give the doctor a brief overview of their medical situation. They also provide their full name, address, phone number, and email. When the patient gets to the hospital, online forms are printed out and given to the doctor for reference. All of the personal info provided to the hospital ran through an office printer. 

Consider for a second how much critical data that printer has in its storage. Probably too much to count.

The point is that documents with personally identifiable information (PII) and personal health information (PHI) are flowing through printers every day. Without proper print security, one breach could affect the thousands of people who trusted your company with their data. 

Internal Theft Is On The Rise

According to Ponemon Institute’s 2022 Insider Threat Report, 56% of insider attacks are caused by employee carelessness. From a printing standpoint, internal theft comes from leaving critical documents unattended in the print tray. 

It’s one of the most common (and most overlooked) ways that data gets swiped. You print a confidential document to a printer you share with five other employees. You receive a phone call, get distracted for a few minutes, and walk over to your printer only to notice your document isn’t there anymore. 

Whether it was intentional or not, someone now holds valuable information they probably don’t need to see.

What are the potential consequences of leaving documents unattended, you ask? 

Employee negligence and failure to follow security protocols cost companies an average of $484,931 per incident. Plus, malicious internal actors can sell valuable information to competitors for financial gain and help them get a competitive advantage. 

Home Office Printers Are Vulnerable

Companies are now thriving under the new hybrid work model. Employees have the freedom and tools they need to get their jobs done without ever having to step foot in the office. 

There’s only one problem.

Work-from-home employees are turning to unsecured home printers to print the documents they need for work. This has caused headaches for IT teams because home printers aren’t connected to the company network and are virtually untraceable. A 2022 Quocirca Print Security Landscape report found that 66% of IT decision-makers are very concerned about the risks of home printing. 

And rightfully so. 

Home office printers could be connected to unsecured networks, making it easy for cyber attackers to access print job data stored on the printer. Or remote workers could simply print confidential information to their personal home printer and use them for malicious intent later. 

Neither scenario is ideal.

It may be time to start thinking about solutions that allow your end users to print without relying on unsecured printers outside your company’s network.   

Unsecure Printing Is Your Biggest Expense 

This is a bold statement. I know. 

But if you’re organization is still using print servers, it’s essentially funding unsecured printing practices. Print spooler vulnerabilities like PrintNightmare are proof that print servers and the spooling process are a considerable risk to your organization’s security. Since July 2021, over 65,000 attacks have targeted print spooler vulnerabilities. And these attacks will cost you $750,000 on average. 

Unsecure print environments also cost you time. And lots of it. IT teams are tasked with manually updating printers to their latest version, installing printers for end users, and deploying printers using GPOs and scripts. This manual labor costs your organization valuable resources and opens up the floodgates for potential attacks when updates aren’t performed quickly. 

Advanced Print Security for Your Business

The answer to a lot of print security problems is simple:

GO SERVERLESS. 

PrinterLogic eliminates your print servers and gives you a centralized direct IP printing platform that simplifies printing for end users while helping you take the first step toward optimal print security. 

Want next-level protection?

With PrinterLogic’s Advanced Security Bundle (ASB), you get simple and efficient secure printing capabilities that contribute to your company’s Zero Trust initiatives without slowing down the end user experience. PrinterLogic’s ASB features include:

  • Off-Network Printing: Empower hybrid workers and guest contractors to print to any network printer regardless of which network they’re on. 
  • Mobile App Release: Enables end users to release print jobs at any network printer using the PrinterLogic Mobile App. 
  • Secure Release Printing: Print jobs are held on the user’s workstation until they authenticate their identity at the printer via PIN, badge release, or QR code release.
  • Offline Secure Release: Empower users to release their secure print job while their workstation is shut down. 
  • Concurrent IdP Support: Support multiple IdPs under the same SaaS instance—whether it’s on-prem, in the cloud, or both. 

Want more info? Check out our Advanced Security Bundle FAQ

Your Guide to the Best Places To Print This Holiday Season

There’s so much to love about the holiday season. Vacations, family time, gift-giving, and that overwhelming feeling of realizing that Mariah Carey’s All I Want for Christmas Is You is the only song you’ll hear from Thanksgiving until Christmas.

If you’re not in the office during the holidays, you can count on a coworker to ask if you have a confidential document they need at their desk immediately. But wait! You’re eating Thanksgiving dinner on the other side of the country with your family and you don’t want to send it via email. 

That’d be risky!

This is where PrinterLogic’s Off-Network Printing solution comes in handy. You can deliver print jobs securely to any network printer in your organization and pick them up later. Or collaborate with your colleagues to help them retrieve your print job in a matter of seconds. 

No joke. With PrinterLogic you can print to any printer behind your company’s firewall from ANYWHERE as long as you have an internet connection. 

Try these fun, real-life examples. 

 

Traffic Jams

It’s Black Friday. You finally have a day off and try to get ahead on Christmas shopping but you’re stuck in traffic. You remember that one of your colleagues at the office asked you for a document containing a client’s bank account information. 

Using Off-Network Printing (while the car is at a stop, of course), you can quickly send the encrypted print job from your phone to a network printer nearby your coworker. Just go into the PrinterLogic Mobile App and select the printer where you want to send the print job. 

Now. Let’s get those eyes back on the road. 

 

Resorts By The Beach

You’re supposed to be relaxing, taking in the sun, and living the high life, but you’re asked to send over documents containing critical data for a meeting you asked your trusted colleague to take the lead on. You have your computer on hand, turn it on, connect to the resort’s WiFi, and authenticate through your organization’s identity provider. 

Even though you’re on a completely different network, you can send that confidential 10-page document to your colleague in time for the meeting using Off-Network Printing. No hoops to jump through and no expensive VPNs necessary.  

 

Concerts

Listen to live music AND get a little bit of work done? Sign me up! You’re rocking out to your favorite band that’s having its first concert after a ten-year hiatus. It’s a Thursday night, and you’re a contract worker who has an important meeting first thing in the morning with a high-profile partner. Of course, you have documents that you forgot to print off for the meeting.

Here’s the problem. The meeting starts at 7 am. You’re rocking out so hard that you know the odds of arriving early to the office are not in your favor. Luckily, you can print the documents from your phone to your printer while you’re “jamming out” and grab them right when you walk into the office tomorrow morning. 

Time saved and crisis averted!

 

In The Sky

Now you’re probably thinking, “You’re kidding!” right?

Nope. We took the saying “The sky’s the limit,” literally with this one. 

Think of all the times you’ve been on a plane going back to your main office and knew you had to print 20-plus different documents right when you walk through the door. Wouldn’t it be nice just to walk into the office and have the documents already in queue to print? Or already printed for you? 

Off-Network Printing makes both possible by allowing you to release your print jobs when you get to the office, or already have them sit in the print tray at your office waiting for you—all from the comfort of your narrow and cramped airplane seat. 

 

In Any Country

Traveling to Spain or Italy? How about a super-remote place like Mauritius? Regardless of which country you’re in, you can send print jobs from a foreign land to your office building. This also bodes well for employees traveling to remote offices out of their home country that already use PrinterLogic as their print management solution. 

(You just finished searching for Mauritius on Google maps, didn’t you?)

Imagine the possibilities of printing securely off-network to any of your organization’s office locations. 

  • You can keep confidential documents off the internet and have them delivered directly to the printer of your choice. 
  • You can send print jobs to locations where your international colleagues can retrieve them.
  • You can release print jobs in various locations as long as they are within your company network. 
  • You become an “International Printing Master.” 

 

Best Places To Print Honorable Mentions

Your in-laws’ house

A dance recital

A movie theater

A coffee shop

Why, Arizona

Waterproof, Lousiana

Llanfairpwllgwyngyllgogerychwyrndrobwllllantysiliogogogoch, Wales

Yes, the last three places are real.

 

Why Off-Network Printing?

In all of the sections above, you’ll notice a recurring theme: security. All jobs are encrypted until they reach the secure printer behind your company’s firewall. For even more reassurance, you can use Secure Release Printing so that every job is held until it’s released by an authorized colleague when they get to the printer. 

Overall, Off-Network Printing is perfect for organizations looking to:

  • enable Zero Trust networks,
  • accommodate onsite contractors that are limited to a guest network, 
  • and allow printing for business affiliates and clinics. 

For a technical overview, check out our Off-Network Printing White Paper

Looking for the complete security package?

Off-Network Printing is part of our Advanced Security Bundle (ASB) which houses all the solutions you need for a true Zero Trust Printing experience. With PrinterLogic’s ASB, end users gain pull printing and secure printing functionality, which print jobs aren’t printed until they are physically present at the print and release print jobs via one of several authentication methods.  Additional features in the ASB include Mobile App Print Release, Offline Secure Release Printing, and Concurrent IdP Support.

Click here for more information on our Advanced Security Bundle.

How To Convince Your Boss You Need Vasion Print

You’re struggling to keep up with print-related helpdesk calls. Your IT budget is tight. Updates and patch installations are exhausting. You’ve run yourself ragged, just hoping for a way out of the madness. 

The problem is you know there’s a proven solution out there that’ll make your life easier, save time, and reduce costs. You’ve done extensive research and sought advice from others in your industry. However, you’re the only one on your team who knows about it and you just don’t know how to get your boss to see eye-to-eye with you. 

Well, we’re here to help. Follow our foolproof step-by-step guide to convince your boss you need Vasion Print (Formerly PrinterLogic).

Here’s how you do it. 

 

1. Show your boss how many helpdesk calls are print-related.

How many helpdesk calls does your team receive daily? Weekly? Monthly? How many of them are print-related? Gartner estimates that print-related helpdesk tickets account for 40% of an IT team’s workload. This isn’t a number to scoff at, especially if your team takes hundreds of calls daily. 

Make sure to give your boss a concrete number to help put it into perspective. Weigh the number of helpdesk calls against other common issues in the workplace and emphasize that fewer helpdesk calls will allow your to team tackle additional projects and goals.

Or, throw in a few feel-good testimonials detailing how Vasion Print has greatly reduced helpdesk calls.

“The amount that [Vasion Print (formerly PrinterLogic)] saved us in hardware cost is outweighed only by how much time they have saved us. Deployment was incredibly easy, and we’ve reduced helpdesk calls by over 75%.”
Derek Bryant, Systems Engineer at Zeus Industrial Products
Read Case Study 

“We have almost zero print-related helpdesk tickets. We went from about 2,500 printer-related tickets in a year down to three or four.”
Chris Nilsson, Director of Technology Integration at CISD
Read CISD Case Study

The Quick Pitch: Vasion Print reduces print-related helpdesk calls by 95%, so we can accomplish more.

 

2. Explain how print servers drain your budget and time.

Print servers are legitimate “time-suckers,” “cash-guzzlers,” and a pain in the neck for anyone maintaining them. You know this and so does your boss, but how do you get the message across? Maybe try something like: To avoid time and financial loss, Vasion Print has the secret sauce. 

Seriously though, all unintentional rhymes aside, IT teams spend too much time updating and installing patches. Tell your boss that too much money is wasted on print server maintenance to justify keeping them around. 

Oh, and don’t forget to mention the cost of replacing one of those bad boys (at least $10,000 each). Not only does Vasion Print ensure you never have to buy (or look at) print servers again, organizations that choose Vasion Print see a 50% reduction in time spent on overall print management. 

Take it from these money-saving customers:

“We’re looking at annual savings of $60,480 in just IT time. Plus another $85,680 in annual cost savings in lost time for our end users.”
Adam Dishong, Systems Administrator at Saber
Read Saber Case Study

“In the end, [Vasion Print (formerly PrinterLogic)] eliminated the risk of print servers being a single point of failure and also helped reduce overall management costs for Wipfli.”
Michael Voegtline, Senior Engineering Analyst at Wipfli LLP
Read Wipfli Case Study

The Quick Pitch: Vasion Print eliminates costly print servers and makes up for the lost time you’ve spent managing them. 

 

3. Inform your boss about the security benefits.

Securing your print environment to protect valuable company data has been a hot topic. According to Quocirca, 70% of organizations are expected to increase print security spending over the next 12 months. Why? Print servers and unsecured printers are liabilities and have caused PrintNightmares that every IT professional wants to forget. 

Introduce print security as an essential part of a Zero Trust Network Architecture. Vasion Print’s direct IP printing platform is inherently secure and authenticates every user via integrations with the world’s top Identity Providers, making it the perfect Zero Trust Printing solution. Plus, Vasion Print segments every device, minimizing your organization’s attack surface. 

Vasion Print customers have access to advanced security features like Off-Network and Secure Release Printing, which eliminate print security risks associated with employing a hybrid workforce and keep your organization industry compliant. 

These discussion topics are too good for your boss not to bite the bait.  

Need more persuasion tools?

Try sharing some of these security stats from Quocirca to get your boss on the security bandwagon:

  • 68% of organizations have experienced at least one print-related data loss in the past 12 months.
  • The average cost of a print-related data breach is over $734,000.
  • 71% of organizations say printing will be critical to their business over the next year. 

The Quick Pitch: Vasion Print reduces attack surfaces and has security features engineered to fit every industry. 

 

4. Highlight the unprecedented ROI of serverless printing. 

Your boss wants an investment that will pay for itself over time. We already mentioned the time and money earned back by eliminating print servers. But what else can you say to convince your boss the investment in Vasion Print is worthwhile? 

Start with this: Vasion Print yields companies between a 100% to 200% return on their investment.

Inform your boss that Vasion Print doesn’t require you to replace your existing hardware, including printers, to use our platform. Vasion Print’s serverless solution is compatible with all printers that support internet printing protocol (IPP), no matter what its capabilities are. 

In terms of sustainability, organizations that choose Vasion Print see at least a 30% reduction in print consumables since you have complete insight into your print environment. We all know how expensive ink and paper can get. Cutting back on these saves you money and helps you achieve your environmental sustainability goals. 

Remember the average cost of a print-related data breach ($734,000)? Those worries also go by the wayside. 

Here’s what customers have to say about their ROI from Vasion Print:

“In efficiency and time savings, [Vasion Print (formerly PrinterLogic)] has paid for itself exponentially. It’s paid big dividends and then some.”
Darin Parker, Senior Information Technology Manager at QTC
Read QTC Case Study

“We were just about to upgrade our print servers, which would have cost at least $10,000 each. Add that to the other benefits and cost savings, and the ROI of [Vasion Print (formerly PrinterLogic)] is nearly instant.”
Matt Duso, IT Specialist at CFCU
Read CFCU Case Study

The Quick Pitch: Vasion Print’s serverless printing infrastructure provides a huge ROI through reduced waste, cost-efficiency, time savings, and strengthened security. 

 

5. Emphasize how centralized management will reduce workload and increase overall productivity.

This is something any boss will get behind. You and your team are stressed and can’t get work done because printers have taken over your lives. Right now, you probably have a few print servers and can’t accurately track print activity throughout your company. You constantly install printers for end users walking in and out of your office and have to fix printers when they go down. The list goes on and on. 

Show your boss info about our Self-Service Installation Portal, which helps end users identify and install printers without IT intervention. This feature alone will reduce workloads for your team. APi Group–a company with over 160 offices–went from constantly responding to printer installation requests to having almost zero calls after partnering with Vasion Print.  

“With Vasion Print, we simply pull up the interface and see what’s happening at that site. And, frankly, we don’t even have to do that much anymore—the users can figure it all out themselves. It’s that easy.”
-Jeremy Morgan, Client Technologies Analyst at APi Group
Read APi Group Case Study

Next, mention Vasion Print’s Advanced Reporting capabilities which display print activity down to the user and device level. From our Admin Console, you gain insight into valuable information telling you how much users are printing, from which device, and to which printer. 

“The fact that I can manage 500 printers from a single pane of glass, and never have to worry about managing printer drivers again, is incredible.”
Derek Bryant, Systems Engineer at Zeus Industrial Products

The Quick Pitch: Vasion Print lessens IT workloads by empowering end users to install their own printers and can reduce overall print management by a staggering 93%.  

 

6. Tell your boss to try a FREE trial!

Hockey legend Wayne Gretzky famously said, “You miss 100% of the shots you don’t take.” So don’t miss this opportunity to try a serverless printing solution for free that’ll change your workplace for the better. What’s the worst that could happen? Your boss loves us so much that Vasion Print becomes the solution of your boss’s dreams? 

That’s exactly what’ll happen. 

So, you’ve made a compelling argument for moving to Vasion Print and received a resounding “YES!” What’s next?

It’s a simple three-step process:

  1. Book a demo
  2. We call you and listen to your needs
  3. We flip a switch and all of your printing troubles disappear…forever

Fixing Slow Network Printing

**Originally published on October 30, 2018**

Are you still experiencing mind-numbingly slow print speeds in 2022?  

As consumers of modern technology, it’s natural to want instant gratification. Think of Veruca Salt, the spoiled little rich girl from Willy Wonka and the Chocolate Factory, sing-shrieking, “I don’t care how, I want it NOW!” and you’ve successfully captured the attitude of many end users.

Consider the agonizing eternity from when you click “Print” to the moment when the hum of your printer finally starts. While you waited, you could’ve watched an episode of your new go-to Netflix Series, read an article from your favorite website, or run some errands. Seriously, some print jobs take FOREVER! And when you print, you want it NOW!

Let’s look at a few possible causes for slow network printing and some solutions to this problem.

 

The Culprits of Slow Network Printing

Print Server Overload: Could the cause of slow network printing be the Windows print server in your data center with poor WAN connectivity to your remote branch office? Although it sounds like one of the solutions in a game of Clue, it is a possible culprit. It’s also why many organizations opt for a distributed print server model over a centralized model to help cut out WAN-related printing challenges and localize network traffic. BEWARE: Moving to a distributed model can be a very costly way to address slow print speeds.

WAN-Related Challenges: WAN-related print challenges are common in many Citrix environments. Whether you’re using Citrix auto-creation or printer redirection, you need locally created printers that send jobs back to the data center or a local print server. The Citrix Universal Print Driver (UPD) does offer compression—but that’s only when the jobs travel to the Citrix server. These print jobs can expand up to 80% after rendering, at which point they have to make their way to your print server and, finally, to your printer. 

For a more detailed explanation of Citrix-related printing problems, check out this blog post on three common Citrix printing problems and how to solve them

Printer Overexertion: Another common printing problem is when a printer tries to do too much. You’ve probably never thought of your printers as people-pleasers, but they are. They try to do everything for everyone, and sometimes all at once. And when there is a large client pool you can expect even more problems to arise. Things like splitting (i.e., prioritizing) print jobs and job sizes might slow your network printing speed.

 

Some Short-Term Fixes for Slow Network Printing

Adjust Print Server Configurations: To improve print speed in Windows, take a look in your system settings and find the printer in question. Select “Properties” and ensure that the option under the “Advanced” tab labeled “Spool print documents so program finishes printing faster” is selected along with the sub-selection “Start printing after the last page is spooled”. Finally, you’ll want to check the “Print spooled documents first” option. These steps will ensure that the splitting doesn’t happen and that small print jobs don’t get stuck behind large jobs that take forever to spool.

Other viable options include:

Eliminate Unused Drivers: Although they aren’t being used in your repository, any lingering monitoring software they use could be eating up precious RAM. 

Use a Dedicated Hard Drive: You might find that using a dedicated hard drive for spooling, especially an SSD (solid-state drive), could improve things.

Increase Your Hard Disk Space: As mentioned with Citrix print servers, print jobs grow multiple times in size when rendered. If you try increasing your hard disk space, your print servers may be able to take on more print jobs and speed up the printing process.

Close All Unnecessary Connections: Just like apps running in the background on your smartphone, client connections to print servers can stay active for a long time and cause speeds to lag. You can view these open connections via the windows server management functionality. 

If all else fails, maybe a bigger, better, more expensive print server might help. 

But before you do that, stop and take a deep breath. I might have the answer. 

The Game-Changing Alternative to Slow Print Servers

While the options mentioned above may be feasible, they aren’t guaranteed to work. As you decide on the best route for your organization, consider looking into PrinterLogic as a permanent solution to fix your slow network printing challenges so you can finally get the lightning-fast printing you deserve.

Whether you’re in the SMB space or an enterprise company, PrinterLogic successfully converts printing environments into an optimized, centrally managed direct IP printing model that eliminates the single point of failure created by print servers, saves time by eliminating scripting and GPOs, and is completely printer-agnostic. 

PrinterLogic offers both a cloud-based solution called PrinterLogic SaaS as well as an on-premise solution to fit any print environment.